About Endless Commerce
Endless Commerce is an AI-powered CommerceOS that helps consumer brands manage the chaos of omnichannel operations. We serve brands scaling from $1M to $500M+ in revenue, providing real-time inventory visibility, EDI and purchase order automation, and supply chain intelligence across DTC, wholesale, marketplaces, and retail channels.
Our clients include brands like Food52, Great Jones, Heyday, Tin Can, Pattern Brands and more-- we're growing fast and our nimble team needs your help keeping up!
The Role
You’re an extroverted, outgoing marketing generalist building community, ecosystem, and partnerships—whether with brands in our ICP at ExpoWest or Shoppe Object, or with channel partners who provide services for our existing clients. This role is great for a Jack or Jill of all trades who loves the novelty of working on something different week to week. Expect to own our customer referral flywheel, Slack communities, tradeshow prep and set-up, and channel partnerships.
What You’ll Own
Customer referrals: own laying the groundwork for a customer referral flywheel that helps us get one new customer through the door for each of our existing customers.
Build community: whether on Slack, Substack, or social, help us connect the dots between our large, active, and sometimes disparate networks so that Endless Commerce and our exec team can stay top of mind.
Channel partnerships: help us formalize referral partnerships with folks who support brands in our ICP— and set up a regular communication cadence so that we stay top of mind.
Customer comms: work with our Head of Product and future CSM and Sales hires to engage our existing customers to keep them updated on changes and improvements to the product, exciting growth opps that could make their lives easier, etc.
Tradeshow prep: help us plan for and make the most of events like ExpoWest, Shoptalk, IHA, eTail, and more.
Manage follow-up for all event attendees, demo participants, and content engagers—determining which bucket they go into next and what content they receive.
Sample Projects You Will Tackle Months 1-3
Get smart on product fast: embed yourself in sales calls and product calls to quickly understand the product and get up to speed on what kinds of partnerships are valuable, how we might work together, and to get comfortable and confident taking calls with 3PLs, logistics companies, supply chain consultants, and more.
Channel partnerships: build our partnerships-nurturing functions via email, calls, and content, to help us stay top of mind with our channel/referral partners. Surprise and delight the partners who have already been generous in sending us business. Re-engage partners who have been dormant and dial in the marketing side of Hubspot to reflect our partnership and marketing relationships.
Customer referrals: help us get this motion off the ground by nurturing and adding value to our clients and in turn getting the ball rolling on a few qualified referrals. In turn, by getting to know our customers a bit better, you can start to internalize who you might be able to refer to a great partner in your partnerships rolodex in the future.
You’re a Great Fit If
You have 3-10 years of lifecycle, community, client services, partnerships, and/or marketing operations experience
You love talking to people!
You’ve got a knack for remembering names, people, and faces
You understand the difference between when to automate and when a human touch is worth the extra effort
You're highly organized and process-oriented, but also creative in how you engage prospects and partners
You like playing with the latest tech and getting leverage on your own productivity with tools like Claude Cowork and our internal AI agents
You're comfortable being hands-on—this isn't just a strategy role; you'll be building campaigns, writing emails, and managing the day-to-day of our partnerships
You can work cross-functionally with our tiny and nimble sales, marketing, and product teams to ensure consistent messaging
Logistics
Full-time, remote position
Full benefits package including healthcare and 401k
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In Summary: Endless Commerce is an AI-powered CommerceOS that helps consumer brands manage omnichannel operations . The role is great for a Jack or Jill of all trades who loves the novelty of working on something different week to week . Expect to own our customer referral flywheel, Slack communities, tradeshow prep and set-up, and channel partnerships .
En Español:
Commerce Endless es un sistema operativo basado en inteligencia artificial que ayuda a las marcas de consumo a gestionar el caos de las operaciones omnichannel. Servimos a marcas desde $1M hasta $500M+ en ingresos, proporcionando visibilidad de inventario en tiempo real, EDI y automatización de pedidos de compra, e inteligencia de la cadena de suministro en DTC, comercio mayorista, mercados y canales minoristas. Nuestros clientes incluyen marcas como Food52, Great Jones, Heyday, Tin Can, Pattern Brands y más - estamos creciendo rápidamente y nuestro ágil equipo necesita su ayuda para mantenerse al día! Crear una comunidad: ya sea en Slack, Substack o social, ayúdanos a conectar los puntos entre nuestras redes grandes, activas y algunas veces dispares para que Endless Commerce y nuestro equipo ejecutivo puedan mantenerse al frente. Colaboraciones de canal: nos ayuden a formalizar las asociaciones de referencia con personas que apoyan marcas en nuestra ICP y establecer un cadencia regular de comunicación para que se mantenga rápidamente al frente de la puerta para cada uno de nuestros clientes existentes. Sorprende y deleite a los socios que ya han sido generosos en enviarnos negocios. Reincorporar a los asociados que habían estado inactivos y marcar en el lado de marketing de Hubspot para reflejar nuestra asociación y las relaciones de comercialización. Referencias de clientes: ayúdanos a sacar este movimiento del terreno al nutrir y añadir valor a nuestros clientes y, a su vez, conseguir la bola rodando sobre algunas referencias calificadas. A su vez, al conocer un poco mejor a nuestros clientes, puedes comenzar a internalizar quiénes podrías referirte a un gran socio en tus alianzas rolodex en el futuro. Eres una Gran Fit Si tienes 3-10 años de ciclo de vida, comunidad, servicios a los clientes, asociaciones y/o operaciones de marketing Te encanta hablar con la gente! Tienes un don para recordar nombres, personas y caras Comprendes la diferencia entre cuándo automatizar y cuando un toque humano vale la pena el esfuerzo extra Estás muy organizado y orientado a procesos, pero también creativo en cómo involucrar prospectos y socios Te gusta jugar con las últimas herramientas tecnológicas y aprovechar tu propia productividad con nuestras agencias internas como Claude Cowork Estar cómodo siendo manos a mano esto no es una estrategia 401; Usted puede crear campañas de trabajo remoto, escribir productos y trabajar a tiempo completo con nuestro paquete de ventas, logística y mensajería a través del día-a-día, así como nuestros pequeños equipos de gestión y comercialización automática que incluyen: