Regional Manager - Library

Regional Manager – Library (Northeast Region)
Position Description: Invitation to Compete #09-26 for a Regional Manager, a regular, FLSA‑exempt, full‑time appointment (80 hours per pay period). Pay period: two weeks, starting Wednesday and ending Tuesday. Salary range: $125,843.76 – $152,653.68 annually.

Location: Various – Seattle area, Washington. Job Type: Civil Service Exempt, Regular, Full‑time.

Overview
The Seattle Public Library’s mission is to bring people, information and ideas together to enrich lives and build community. We view Seattle as a city where imagination and opportunity continue to thrive. Since 1891, we have grown from a single reading room in Pioneer Square to a world‑class library system with 27 locations. The Library works every day to foster and support a healthy city and a healthy democracy, guided by principles of intellectual freedom, literacy, racial equity, privacy, confidentiality, respect for the community, strong partnerships, and innovation. The Regional Manager will provide leadership for the four branch locations in the Northeast Region: Lake City, Northgate, Northeast and University.

Responsibilities

Strategic Planning – Plan strategic direction and provide recommendations to LEED leadership for the enhancement of library programs and services; contribute current knowledge of trends, issues and practices in library services; implement changes and enhancements as required.

Supervision & Oversight – Hire, train, manage and oversee staff; coach, develop and guide staff toward the highest standards of service; evaluate staff performance; collaborate with other Regional and Service Managers for system‑level issues; ensure exemplary customer service to the public and internal customers.

Outreach – Represent the Library to the public and collaborate with community organizations and government agencies, including the City of Seattle and Seattle Colleges.

Leadership – Provide system‑wide and external leadership in developing and maintaining policy, service standards and protocols; chair committees, studies and project teams; provide leadership, assignments and opportunities for staff; serve as Librarian‑In‑Charge as scheduled.

Resource Management – Plan, organize, monitor, evaluate and measure impact against service objectives; research and prepare monthly and periodic reports to support the interests of the Library and its patrons.

Budget Management – Assist with budget preparation, expenditure, tracking and reporting for operational budgets and grant‑funded projects, including work with the Seattle Public Library Foundation, Friends of the Library and other agencies.

Intellectual Freedom – Support intellectual freedom and assume responsibility for how the Library is perceived by staff and the public.

Qualifications

Leadership & Management – Three years of experience supervising teams and managing programs or projects, preferably in a library setting; demonstrated knowledge of management practices and principles.

Program & Project Development – Experience planning, implementing and evaluating significant projects; highly organized and possess critical thinking skills.

Technology & Informational Resources – Current working knowledge of PCs, online databases, networks, social media, word processing and spreadsheet software; competency with intranet content management and document management software, preferably Microsoft SharePoint.

Communication, Collaboration & Outreach – Exceptional written and oral communication skills, experience in public speaking, and experience developing community contacts, collaborations and partnerships.

Exemplary Customer Service – Strong commitment to public service and providing exceptional customer service; excellent interpersonal communication, problem solving, customer relations and teamwork skills; positive and enthusiastic commitment to public service.

Budget Management – Two years of experience planning and administering a budget.

Intellectual Freedom – Strong commitment to intellectual freedom and to the Library’s missions and goals.

Diversity & Inclusion – Demonstrated commitment to diversity, inclusion and equity within the organization and throughout service delivery.

Education
Bachelor’s degree or combination of education and experience. Master of Library and Information Science from an ALA‑accredited library school preferred.

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