Account Executive

Role
As an Area Sales Lead at Industrious, you will be responsible for driving occupancy and revenue growth across a portfolio of our stunning flexible workspace locations.

More businesses than ever are turning to flexible workspace solutions over traditional office leases as they navigate the future of work. The choice of workspace providers available to these businesses is greater than ever, so the quality of our sales process is vital to our success.

With qualified leads provided by our business development team, our partners at CBRE, and our third‑party listing brokers, you will nurture prospective customers through a best‑in‑class sales process.

This is an in‑person role and candidates must live within easy commuting distance of our locations in order to be considered.

Qualifications

You love being face‑to‑face with prospective customers—conducting high‑quality and captivating in‑person and virtual tours of our spaces, showcasing the Industrious product and value proposition.

You are meticulous managing your sales pipeline—organizing prospects at all stages, following up, and moving them through the funnel efficiently while providing an excellent customer experience.

You are an excellent communicator, whether in person, over the phone, or via email—your interactions shape prospects’ overall impression of Industrious.

You are energized by selling and closing deals—this is what gets you out of bed in the morning.

You enjoy devising creative ways to drive sales—new marketing campaigns, strategic partnerships for referrals, or customer incentives—always thinking of innovative ways to drive sales.

You are goal‑oriented and resilient—setting high expectations and motivated by seeing your work’s contribution to the company’s growth, persevering even on the toughest days.

You love being part of a team and collaborating—working closely with business development, marketing, and onsite teams.

Day in the Life
While no two days will be the same, here’s what a day could look like.

Your first meeting is an in‑person tour with a high‑growth tech company’s CEO, who is interested in a 10‑desk office. She’s keen to learn about our health and safety policy post‑COVID and the speed of our Wi‑Fi. You answer all her questions, and it’s a roaring success.

The next meeting is with our listing brokers to review their pipelines. We’re about to open a new location next month and need a big push to hit our opening occupancy target.

After lunch, you block out two hours to review your sales pipeline. You follow up on last week’s tours to try and close those sales, then call ten new leads that our BD team has passed you to fill your tour schedule.

Once you’ve organized your pipeline, and with a spring in your step after closing a big deal, you meet with the Member Experience Manager to plan an event for local business leaders and confirm logistics and attendance numbers.

Your day ends with a meeting with your Regional Sales Manager to review your sales pipeline and forecast—and tell them all about your big win from earlier.

Success Looks Like

Occupancy and revenue growth—your locations are always fully occupied, and you continue to drive increased revenue through new and existing members.

Pipeline management—high conversion rates from initial call, through touring, to close, rarely losing a sale.

Renewals—handling renewals for existing customers and maintaining a low member churn rate across your locations.

NPS score and referrals—customers rave about the sales process, and you generate more new business through positive referrals.

Hitting occupancy targets for new locations ahead of schedule—e.g., you hit sales targets early and fill new spaces ahead of deadlines.

Initiatives with big impact—e.g., the new initiative you piloted to drive sales becomes a network‑wide success, and the Head of Sales asks you to roll it out across the whole network.

Professional development—grow as a salesperson, become an expert in the flexible workspace sector, and advise on more complex solutions.

Compensation and Benefits
The annual total compensation range for this role, including bonuses, is between $110,000 and $115,000. The actual compensation will be based upon a variety of factors, including work experience, job‑related knowledge, skills, and professional qualifications.

Financial compensation is just one component of Industrious’ total compensation package that may be available to employees. Other great employee perks and benefits include heavily subsidized healthcare plans, generous paid time off, long‑term incentive plan, wellness programs, professional development grants, 401(k) plan, and many other benefits, subject to applicable eligibility criteria and company policies.

If your expected compensation falls outside the range and you are still interested, join our Talent Pipeline to be kept in the loop for new opportunities.

Equal Employment Opportunity
Industrious is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

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