Account Manager

P10 is launching a content studio built to support fast moving, project based social media clients and we need an Account Manager who can keep up. Right now the team operates reactively, clients come in hot with urgent content needs. Your job is to help change that. You'll be the person who knows the clients well enough to get ahead of the ask, translate their needs clearly for the internal creative team, and keep things moving without dropping the ball. This isn't a role for someone who wants to sit back and wait for direction. It's for someone who thrives in fast, ambiguous, execution focused environments and finds that kind of pace genuinely energizing.

Responsibilities

Client Relationship Management

Serve as the day to day point of contact for clients, building trust and proactive relationships with client teams

Shift the team from reactive to proactive, anticipate client needs before they become urgent requests

Translate client briefs and feedback clearly for internal creative, copy, and design teams Account & Studio Support

Partner closely with the dedicated studio PM to keep projects on track and aligned with client expectations

Manage high volume social media content workflows across two fast moving accounts simultaneously

Ensure all deliverables meet brand standards and regulatory requirements for pharmaceutical and healthcare clients

Cross-Functional Collaboration

Work closely with the Account Director and studio team to deliver against client goals

Maintain clear, proactive communication across internal teams and client stakeholders

Support the senior account team on budget tracking and financial oversight

Requirements

2 to 4 years of experience in pharmaceutical advertising or a regulated industry, this is a firm requirement

Experience managing high volume social media campaigns — especially within a regulated or compliance driven environment; this remains a priority skill for this role

Comfortable in a fast paced, reactive environment while actively working to build more proactive client engagement

Strong ability to translate client requests into clear, actionable creative briefs for internal teams

Excellent communicator — written, verbal, and across Slack and Microsoft Teams

Organized, detail oriented, and able to juggle multiple concurrent workstreams without losing clarity

Willingness to travel up to 20% for client collaboration

What This Role Is Not

A creative execution role, you are the translator between client and creative team, not the one designing or writing

A role for someone who needs a slow ramp, the studio is live and moving fast

Your responsibilities include reporting to the Director of Client Services or another senior account person. The role is open to fully remote candidates in the United States located in NY, NJ or PA. Travel will be required up to 20% to client sites.

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