Communications Senior Associate

Overview
Are you passionate about communications, technology, and innovation? Join us as a Communications Senior Associate and play a key role in delivering impactful messaging and strategic communications for Technology leaders. We value creative, detail-oriented professionals who thrive in fast-paced environments, excel at writing, and enjoy collaborating across teams.

As a Communications Senior Associate in our Technology team, you will provide direct communications support and act as a trusted advisor to one or more Heads of Technology. You will create and deliver strategic communications plans, develop targeted messaging, and organize key employee and leadership meetings. You will work closely with cross-functional teams to support business objectives and foster employee engagement.

Job Responsibilities

Provide direct communications support and act as a trusted advisor to Technology leaders, creating and delivering strategic communications plans

Write targeted communications including executive messages, business updates, technology success stories, people-related communications, and organization announcements

Develop and deliver content and messaging for employees via intranet, email, collateral, video, talking points, articles, blogs, town halls, and social media

Organize key employee and senior leadership meetings, including town halls, offsites, small group sessions, and site visits

Prepare and send targeted emails and surveys

Identify and track key performance metrics to report on results

Collaborate with cross-functional teams to ensure messaging aligns with business objectives

Manage multiple projects simultaneously, prioritizing and coordinating against tight deadlines

Maintain confidentiality and exercise sound judgment in handling sensitive matters

Demonstrate flexibility to work outside of normal business hours as needed

Required Qualifications, Capabilities, and Skills

Bachelor's degree in Communications, Marketing, Journalism, or related field

Minimum 3 years of internal and corporate communications experience, including hands-on writing, editing, project management, and presentation building

Demonstrated success developing executive-level messages and providing communications counsel to senior management

Strong writing, editing, and proofreading skills, with the ability to communicate effectively at all levels

Strong project management skills, with the ability to organize, prioritize, and coordinate multiple projects

Self-motivated team player, able to manage multiple projects simultaneously

High level of independence, energy, and integrity; demonstrates respect for diverse opinions and styles

Ability to handle sensitive and confidential matters with sound judgment

Interest in working in fast-paced, matrixed environments

Must provide writing samples and complete a written test as part of the application process

Preferred Qualifications, Capabilities, and Skills

Experience in technology or financial services

Experience working in multinational organizations

Commitment to accuracy and compliance

Proven ability to drive process improvements

Demonstrated leadership in employee engagement or communications strategy

Familiarity with digital content creation and distribution platforms

Expertise in Word, Excel, and PowerPoint; additional software skills (Adobe, Acrobat Professional, Photoshop, HTML)

About the Company
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

Compensation & Benefits
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Statement
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Salary
Base Pay/Salary

New York, NY $93,100 – $145,000 year

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