Sales Administrator

Role Overview
We are looking for a highly organised, proactive, and German‑speaking Sales Administrator to join our growing international team. This is a phone‑first role: you will be expected to spend a significant part of your day on the phone — building and nurturing relationships with existing partners, and confidently reaching out to new prospects through outbound cold calling. As a key link between our DACH sales operation and our global partner network, you will play a critical role in ensuring our commercial processes run smoothly and drive real revenue impact.

Key Responsibilities
Telephone‑Based Sales & Partner Engagement

Conduct a high volume of outbound calls to prospect, qualify, and develop new B2B leads across the DACH market — cold calling is a core and daily part of this role.

Proactively call existing partners and accounts to nurture relationships, identify upsell opportunities, and ensure satisfaction.

Follow up on inbound enquiries and marketing‑generated leads promptly by phone to convert interest into active partnerships.

Confidently introduce NADclinic’s product portfolio and value proposition over the phone to clinical directors, wellness operators, and commercial buyers.

Maintain a structured daily call routine with clear targets for outreach volume, pipeline progression, and follow‑up activity.

Log all call outcomes, next steps, and conversation notes accurately in the CRM immediately after each interaction.

Support the sales team with day‑to‑day administrative tasks across the DACH territory.

Maintain and update the CRM system with accurate pipeline, partner, and client data.

Process orders, quotations, and contract documentation in line with NADclinic’s commercial standards.

Coordinate onboarding processes for new partners and clients, ensuring a seamless introduction to NADclinic’s product suite.

Prepare regular sales reports and territory summaries for senior leadership.

Client & Partner Communication

Manage all German‑language client and partner communications across phone, email, and video call, with phone as the primary channel

Support account management activities: proactively calling existing clients to maintain strong relationships and handle enquiries

Ensure an exceptional client experience at every touchpoint

Liaise with internal departments (Marketing, Finance, Operations) to ensure smooth order fulfilment and partner support

Market Development Support

Assist in identifying and qualifying new B2B leads, using telephone outreach as the primary prospecting tool

Support the preparation of sales presentations, product demonstrations, and partner events

Relay market intelligence and client feedback gathered through calls to the sales and marketing teams

Assist with compliance and regulatory requirements relevant to the pharmaceutical and nutraceutical sector

Skills & Requirements
Qualifications & Experience

3–5 years of experience in sales administration, telesales, internal sales, or account support with a demonstrable track record of phone‑based outreach

A background in the pharmaceutical or nutraceutical industry is essential

Proven comfort with cold calling and outbound telephone prospecting, ideally in a B2B environment

Experience using CRM systems (e.g. HubSpot, Salesforce, or equivalent) to log calls and manage pipelines

Demonstrated ability to manage complex administrative workflows in an international environment

Familiarity with regulatory requirements in the pharma or wellness sector is advantageous

Core Competencies

Fluent German (native or near‑native) and professional English, both written and spoken; a confident and engaging telephone manner in both languages is essential

Comfortable with high‑volume outbound calling — resilient, tenacious, and not deterred by rejection

Outstanding organisational skills and a structured, detail‑oriented working style

Excellent written and verbal communication skills

Proactive, team‑oriented personality with a strong service mindset

Resilient and self‑directed; comfortable operating in a fast‑paced, entrepreneurial environment

Proficient in MS Office and Google Workspace

What We Offer

The opportunity to work with a rapidly expanding global wellness and longevity brand

Career progression opportunities within a growing international business

A dynamic, international working environment

A competitive salary of €39,000 – €46,000 per year, depending on experience, plus performance‑based incentives

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