Global Account Director

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Van Buren Township, 40 West Main Street
Division:Group
Job Posting Title: Global Account Director, Automotive
Time Type: Full Time
Summary
The Global Account Director will be responsible for managing and growing a large Automotive OEM account in the transportation and logistics industry. They will be accountable for driving revenue growth, developing and executing account strategies, ensuring customer satisfaction, and leading a team of account managers. The Global Account Director will report to the Automotive Business Development Director, North America.
Duties and Responsibilities
Develop and execute account strategies to achieve revenue and profitability targets
Build and maintain strong relationships with key stakeholders at assigned global accounts
Identify opportunities to expand services and increase revenue within assigned accounts
Collaborate with internal teams to ensure operational excellence and timely resolution of customer issues
Prepare and present business reviews and performance reports to clients and DSV management
Lead and develop a team of account managers to achieve individual and team objectives
Conduct regular account planning and review meetings with the team
Ensure customer satisfaction through effective communication, responsiveness, and issue resolution
Educational background / Work experience
Bachelor's degree in business, logistics, or a related field is required
Master's degree in business or a related field is preferred
Minimum of 10 years of experience in sales or account management in the transportation and logistics industry
Experience managing global accounts and developing account strategies is required
Prior experience leading and managing teams is preferred
Knowledge of and experience in the Automotive industry is preferred.
Skills & Competencies
Strong business acumen and strategic thinking skills
Excellent communication and interpersonal skills
Ability to build and maintain strong customer relationships
Strong leadership and team management skills
Proficiency in data analysis and reporting
Ability to work in a fast-paced, dynamic environment
Supervisory Responsibilities
The Global Account Director will be responsible for leading and developing a team of account managers
Preferred Qualifications
Experience working in a multinational corporation is preferred
Language skills
Fluency in English is required
Proficiency in other languages is a plus
Computer Literacy
Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required
Experience with CRM software (e.g. Salesforce) is preferred
Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at

hr@us.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
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