Requirements
- 15+ years’ experience in Account Management, Client Partnerships, or Commercial Leadership ,
- Deep expertise in cross-border payments, remittance, or global acquiring ,
- Proven track record managing and growing strategic enterprise accounts across the Americas ,
- Experience working with fintechs, banks, wallets, or payment platforms ,
- Leadership & Commercial Impact ,
- Demonstrated success leading high-performing regional AM teams ,
- Strong revenue ownership mindset with experience managing large portfolios ,
- Ability to scale high performing teams, operating models, and governance frameworks ,
- Network & Industry Knowledge ,
- Strong understanding of: ,
- Cross-border payment flows ,
- FX monetisation ,
- Corridor economics ,
- Wallet and bank payout ecosystems ,
- Existing industry relationships across the Americas highly advantageous ,
- Strategic & Analytical Capability ,
- Data-driven decision maker with strong commercial acumen ,
- Experience analysing transaction flows, margin performance, and client profitability ,
- Ability to translate data into growth strategy ,
- Stakeholder & Relationship Management ,
- Executive presence with ability to influence C-suite stakeholders ,
- Strong negotiation and commercial structuring capability ,
- Exceptional communication and partnership skills ,
- Leadership Profile ,
- We’re looking for a commercial leader who thrives in high-growth fintech environments -someone who can operate at both strategic and operational altitude: ,
- Network thinker - understands flow, corridors, and monetisation ,
- Commercially aggressive but partnership-led ,
- Client-obsessed with a retention and growth mindset ,
- Comfortable operating in scale-up ambiguity ,
- Globally minded with regional execution focus
What the job involves
- As SVP, Account Management - Americas, you will own and lead Thunes’ strategic client relationships across the region, spanning global remittance companies, fintech platforms, digital banks, PSPs, and enterprise payment partners ,
- This is a high-impact commercial leadership role, accountable for: ,
- Revenue growth ,
- Corridor expansion ,
- Client monetisation strategy ,
- Retention and wallet share expansion ,
- You will lead a high-performing account management team while acting as the executive sponsor for Thunes’ most strategic partners in the Americas, shaping commercial strategy, deepening integrations, and unlocking new cross-border flow opportunities across our global network ,
- Strategic Account Leadership ,
- Own and grow Thunes’ most strategic client relationships across the Americas region ,
- Develop multi-year account strategies aligned to network flow growth, corridor expansion, and product adoption ,
- Act as Executive Sponsor for tier-1 clients, building C-suite relationships across fintechs, banks, and remittance partners ,
- Revenue Growth ,
- Drive regional revenue performance across inbound and outbound payment flows ,
- Identify and unlock new corridor opportunities leveraging Thunes’ global payout network ,
- Partner with Sales to expand wallet share, cross-sell products, and support new deal conversions ,
- Client Monetisation & Optimisation ,
- Drive pricing, commercial construct, and volume ramp strategies across key accounts in collaboration with cross functional teams ,
- Monitor transaction flows, margin performance, and corridor utilisation ,
- Identify optimisation opportunities across FX, routing, and payout methods ,
- Team Leadership ,
- Build, lead, and mentor a high-performing Account Management team across the Americas ,
- Instil a performance culture focused on growth, retention, and client impact ,
- Scale team structure in line with regional revenue expansion ,
- Cross-Functional Collaboration ,
- Partner closely with: ,
- Network & Partnerships (endpoint expansion) ,
- Product (roadmap alignment) ,
- Operations (service delivery) ,
- Compliance (regulatory alignment) ,
- Finance and treasury (liquidity management and FX optimisation) ,
- Ensure seamless client experience from deal close through lifecycle growth