Account Manager

As an Account Manager, you will be responsible for providing growth on current accounts and achieving profit goals for assigned accounts.
Responsibilities

Grow revenue and achieve profit goals on assigned accounts.
Respond to customer inquiries via phone and e‑mail, provide quotes, and take customer orders.
Research leads and target accounts for new sales strategies.
Proactively generate new sales.
Assist with pulling inventory, prepare shipments, and handle customer returns.
Troubleshoot customer concerns.
Achieve or exceed assigned sales revenue quota.
Create, close, track, and report sales.
Assist in the accurate management of all client invoicing and billing.
Partner with marketing to maintain and grow established clients.
Learn our full‑suite of products, services, and pricing; become a subject‑matter expert (SME) on these.
Work closely with warranty and warehouse to resolve order and shipping issues.
Work closely with Finance to provide billing and documentation in a timely manner.
Work with customers in different time zones to address and resolve service concerns.
Prepare client quotes, proposals, and presentations.
Provide prompt customer feedback and issue resolution.
Submit timely activity reports as required.
Maintain a high level of detail, analytical accuracy, and multitask efficiently to meet deadlines.
Be constantly mindful of schedules and committed to delivering all projects on time.
Collaborate with internal and external project managers to keep all deliverables moving down the pipeline on time.
Demonstrate dynamic project management and collaboration skills.
Duties and responsibilities can change depending on business needs.
Qualifications

Strong computer skills, including familiarity with MS Windows.
Demonstrated ability to fully understand our full suite of products, services, and pricing.

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