Technical Product Writer - Software Systems

Job description
Technical Writer – Software & Product (Mainstay)

Salary Range: $75,000 - $90,000 annually

Location: Flexible / Hybrid Baltimore

Company: BlackSea Technologies

We do not write documentation for the sake of documentation. We make complex systems usable. BlackSea is building the next generation of maritime autonomy. Our systems deploy, operate, and deliver in the real world.

From unmanned surface vessels to mission systems and autonomy software, we design, manufacture, and operate mission‑ready platforms at scale. Our systems are already in the water, used, and shaping how autonomous fleets operate.

At the core of that is Mainstay, our autonomy platform and data pipeline that connects sensors, autonomy stacks, payloads, and command and control into a single operational system.

We are hiring a Technical Product Writer with software expertise to help define how these systems are understood, used, and evolved. Most documentation explains what exists. Ours helps shape what gets built. If you want to work at the intersection of engineering and product, and make software usable in the real world, this is the place to do it.

MUST BE A US CITIZEN (Please do not apply if you are not)

What You Will Do
Shape Software Through Clear Requirements

Write user stories and acceptance criteria that drive development

Translate complex system behavior into clear, structured requirements

Help define how systems should work, not just describe them

Build Software Documentation That Gets Used

Create user guides, operator guides, and developer documentation

Write documentation that supports real‑world usage

Ensure documentation evolves alongside the software

Own Release Communication

Write release notes that clearly communicate changes and impact

Partner with engineers to capture meaningful updates

Make it easy for users to understand what changed and why it matters

Bridge Engineering and Users

Work directly with engineers and operators to gather information

Ask questions that eliminate ambiguity

Ensure what is built aligns with how it will be used

Enable Scalable Documentation Practices

Establish templates, standards, and best practices

Organize documentation with strong version control

Improve how the team captures and shares knowledge

Operate in Real Environments

Engage with deployed systems and test environments

Capture insights from real usage

Support documentation during integration and deployment

What It Takes To Win Here

Think like a builder, not just a writer

Turn ambiguity into clarity

Work directly with engineers and technical systems

Care about usability as much as accuracy

Take ownership without waiting for direction

Requirements
Minimum Qualifications

At least 2 years of experience writing software‑focused documentation

3 to 7 years of technical writing or product documentation experience

Ability to understand and communicate technical systems clearly

Experience working in engineering environments

Strong organizational and communication skills

Ability to obtain a security clearance

Preferred

Experience writing user stories or working in Agile teams

Familiarity with software development workflows and CI/CD

Experience with documentation tools (Markdown, Confluence, Git)

Exposure to autonomy, robotics, or defense systems

Active security clearance

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