Relationship Manager

Banc Card of America is a leading Independent Sales Organization (ISO) working in partnership with over 700 banks and serving more than 75,000 customers across 25 states. Offering transaction authorization, processing, and network services, Banc Card supports businesses in accepting credit and debit card payments seamlessly. Through strategic collaborations with industry leaders in POS equipment and processing solutions, Banc Card provides customers with a competitive edge. With a commitment to service excellence, Banc Card delivers innovative and reliable payment solutions to its growing client base.
Role Description

The Relationship Manager is a full-time, on-site role located in Johnson City, TN. The primary responsibility of this role is to manage and strengthen relationships with banking partners and business clients. Key duties include developing and maintaining partnerships, acting as a primary point of contact for clients, analyzing client needs, facilitating transaction processing solutions, and ensuring superior client satisfaction. The Relationship Manager will also identify opportunities for expansion, deliver sales presentations, and provide ongoing support and guidance to ensure successful implementation of payment solutions.
Qualifications

Business development and client relationship management experience
Proficiency in financial and transaction processing systems
Strong communication, negotiation, and presentation skills
Organizational and time management skills with attention to detail
Ability to analyze client needs and provide tailored payment solutions
Experience in banking, payment processing, or merchant services is an advantage
Bachelor’s degree in Business, Finance, Marketing, or a related field is preferred

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