Customer Experience Lead

Macy's is seeking an 'At Your Service Captain' in New York City who will be an advocate for the customer and a role model for colleagues. You will enhance the in-store customer experience through promotional initiatives and problem-solving. This position requires flexible availability and includes various responsibilities such as educating colleagues and ensuring high levels of customer service.
Qualifications include a high school diploma and preferred retail experience. Macy's offers a dynamic, inclusive environment with competitive pay and comprehensive benefits, including health coverage and 401(k) match.

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