Account Manager

TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.

The Account Manager supports Account Executives’ sales efforts by taking ownership of fulfillment so that the AE can focus on client‑facing activities, creating opportunities and closing revenue. The Account Manager manages day‑to‑day responsibilities of accounts to ensure proper implementation of their solutions. The Account Manager influences and drives sales by providing superior customer service and support across Broadcast Television and Digital, aiming at retaining clients and growing business. This job reports to Sales Manager.

Responsibilities

Provide support to assigned Account Executives on post‑sale activity including campaign implementation, maintenance, and review.

Daily interaction with existing advertising agencies and direct clients; maintain client schedules on television and digital and implement special projects and promotions.

Work in tandem with Account Executives, Marketing Director, Research Director, and Creative Services to support client needs.

Attend sales meetings and trainings to gain product and process knowledge and keep abreast of company offerings to articulate to clients when appropriate.

Partner with designated Account Executives in identifying new or incremental revenue based on campaign results.

Assistance with contract maintenance, generating avails, traffic, make‑goods, collection and overall customer service.

Regular tracking of clients’ audience delivery using ratings, impressions, client KPIs, and campaign fulfillment.

Coordinate with the team to set up new customer accounts, contracts, order entry and revisions.

Requirements

1‑3 years of account management in a fast‑paced media sales environment.

Track record of successfully retaining and growing clients.

Knowledge of marketing solutions including broadcasting and digital advertising is preferred.

Knowledge of Google Analytics and advertising solutions is highly desirable.

Prior experience using CRM systems and the MS Office suite.

Able to make decisions and solve problems independently to support customer needs.

Self‑motivation and willingness to work as a team player are essential attributes.

Demonstrate ability to be creative, flexible, and adapt to change with evolving priorities.

Creative with ability to work effectively as part of a team and independently.

Detail oriented with ability to handle and prioritize multiple tasks to meet deadlines.

Strong written and verbal communication, organization, and time‑management skills.

Benefits
TEGNA offers comprehensive benefits designed to safeguard the physical, mental, and financial health of employees and their families. Full‑time and part‑time employees have access to medical plans through Blue Cross Blue Shield of Texas, dental and eye care, fertility and adoption assistance, disability and life insurance. The 401(k) program allows contributions of 1 %–80 % of pay on a pre‑tax basis with a 100 % match up to the first 4 % of pay, vested from day one. All employees receive nine free virtual doctor’s appointments with Teladoc and 12 free annual therapy sessions via Spring Health. TEGNA offers generous paid time off and nine paid holidays per year. Note: Some positions may be covered by a collective bargaining agreement; benefits may vary.

EEO statement
TEGNA Inc. is a proud equal opportunity employer. We value and consider applications from all qualified candidates without regard to race, color, religion, national origin, sex, gender, age, marital status, physical appearance, sexual orientation, gender identity, family responsibilities, disability, medical condition, military status, citizenship status, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law.

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