Sales Coordinator

Schulte Hospitality Group

is seeking a dynamic, service-oriented

Sales Assistant

to join our team at the

Hilton Garden Inn Albany Airport !

SHG

is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

Benefits

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Job Duties And Responsibilities

Assists with identifying and soliciting new accountsAssists with maintaining existing accounts

Assists with achieving monthly revenue booking goals

Assists with completing daily/weekly/monthly reports

Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member

Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM

Ensures all documents are completed accurately and on time and maintains sales records and filing system

Reserves conference space and books blocks of rooms for guests

Assists with set up, maintaining, and clearing of banquet space before and after events

Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out

Follows up with past clients to ensure guest satisfaction

Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc. to ensure that all deadlines are met

Responds to all guest inquiries and third party meeting leads in a timely fashion

Details banquet event orders and distributes to staff

Creates and maintains group blocks and catering/banquet events in the property PMS systems

Conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations

Works closely with front desk to ensure accuracy of reservations, groups, events

Works client-related special events

Abides by Prime Time Selling hours

Perform various other duties as assigned to meet business objectives

Education And Experience

Minimum of High School education, post-high school education preferred

Minimum of one (1) year in hotel or conference Catering/Sales Assistant role

Knowledge, Skills And Abilities

Understands cross team functions and ability to manage processes

Strong project management skills

Strong problem-solving ability, including metrics-driven and strategic thinking

Work effectively in a fast-paced environment and consistently demonstrate a high level of organizational skills

Ability to communicate effectively verbally and in writing

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

Schulte Hospitality Group is an Equal Opportunity Employer.

Compensation Range
19.00

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