Sales Manager - Hotel Indigo Los Angeles

Hotel: IN - Los Angeles Downtown (LAXFS), 899 Francisco St, 90017

Duties and Responsibilities
Develop business through direct sales solicitation for an assigned territory or market segment(s).

Financial Returns
Establish a client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel and ensure that room night sales and revenue goals are met or exceeded.

Actively prospect and qualify new business.

Achieve personal and team goals as assigned.

Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.

Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.

May assist in developing and implementing sales plans.

May also participate in the annual budgeting and planning process.

People
Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.

Disseminate sales-related information to other departments as appropriate.

Arrange and conduct special events, site inspections, and off‑site presentations for potential clients.

Entertain clients in accordance with established company and hotel policies and guidelines.

Maintain client files and update information daily in accordance with established departmental policies and procedures.

Produce monthly sales‑related reports and sales forecasts for assigned areas of responsibility.

Promote teamwork and quality service through daily communication and coordination with other departments.

Guest Experience

Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.

Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.

Interact with outside contacts: Guests, airlines, wholesalers, corporate accounts, travel agencies, advertising agencies, and professional organizations or community groups.

Responsible Business

Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.

Perform other duties as assigned.

May serve as manager on duty as required.

Accountability
This role is a sales professional with established sales and goals.

Qualifications
Some college education plus 1‑2 years of sales or marketing related experience, or an equivalent combination of education and experience. A related degree is preferred. Prior hotel sales experience is preferred.

Must speak fluent English; other languages are preferred.

Benefits
Hourly pay range: $31.13 – $34.59, based on experience.

A comprehensive package of benefits, including paid time off, medical, dental, vision insurance, 401(k), and many other benefits to eligible employees.

Hotel discounts worldwide are available as well as access to a wide variety of discount programs.

Equal Opportunity Employer
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans

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