Client Services Manager, Locums

Client Services Manager – EPIC Physician Staffing
Responsibilities

Manage a portfolio of accounts and serve as the primary point of contact for all client-specific matters.
Conduct outbound sales calls and prospect for new business opportunities within existing accounts.
Map client organizations and identify key decision‑makers to support account growth.
Prepare periodic sales reports detailing sales volume, potential sales, and expansion opportunities.
Present candidate submissions promptly, collaborating with clients to expedite interviews and offers, consistently meeting and exceeding performance goals.
Develop and implement strategic sales plans that align with division and company objectives.
Build and maintain close professional relationships with client contacts to understand their needs and manage expectations.
Monitor service quality, resolve complaints promptly, and ensure client satisfaction.
Track market conditions and competitor activities to maintain competitive pricing and provide management with market‑opportunity feedback.
Partner with the internal recruiting team to fulfill each client’s staffing requests.
Engage with clients and prospects (in person, by phone, or via email) to uncover new business opportunities and articulate the benefits of the SBU.
Qualifications

Three years of experience selling staffing, products, or services to senior‑level management, with proven strategic selling, major‑account development, and contract‑negotiation experience.
Knowledge of business functions, service offerings, business strategy, and organizational impact.
Ability to make sound decisions and meet timely deadlines.
Strong independent work ethic, proactive in identifying and addressing business needs.
Ability to engage others for input, collaboration, and shared responsibility for outcomes.
Positive representation of the organization, establishing rapport and maintaining productive relationships.
Effective communication and dialogue skills.
Compensation

$65,000 - $85,000 + Commission.
Benefits

401(K) with competitive company matching
FSA and HSA plans
Financial planning assistance
Educational assistance
Vacation and time off; generous PTO policy
Paid parental leave
Twelve annual paid holidays
Office life and perks, and active employee engagement programs
Cellphone stipend; technology stipend (for hybrid/remote positions)
Diversity, Equity, Inclusion, and Belonging program
Professional development opportunities
Charitable matching program
Health and wellness: medical, dental, vision, and hearing benefits
Navigate Health and Wellness Programs
Employee Assistance Program (EAP)
Life and disability insurance; pet insurance
Equal Opportunity Employer

Epic Staffing Group is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by law. Epic is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

talentacquisition@epicstaffinggroup.com .

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