Inside Sales Coordinator

Howmet Aerospace has an immediate opening for an Inside Sales Account Representative with experience working in a fast‑paced manufacturing facility. This position is located in our Rochester, NY facility and is eligible for a $1,000 sign‑on bonus.

Responsibilities

Supports the preparation of sales forecasts and ensures the forecast data is current and updated within the ERP system. Ensure that the customer’s purchase orders are in place to replace forecasts prior to launch

Acts as leading support for budgeting and LQE activities

Must possess excellent communication skills, both via telephone, in written format, and in face‑to‑face communications. The application of these skills is critical both with the customer and on an internal level (both onsite and within the Howmet divisions)

Develop and maintain positive customer internal relations. Demonstrates depth of relationships across the organization structure at key accounts.

Work through OTD and customer scorecards to achieve optimum rating and assist with monthly performance review reports

Lead customer visits/reoccurring meetings to the site working with external sales and internal stakeholders. Responsible for clear agenda items and preparation in order to present the best possible impression of the company to customers and external visitors

Develop and track customer milestones

Identify and drive improvements in sales processes and systems

Pursues open non‑conforming submittals for disposition with customer. Capable of negotiating discounts with customers in order to complete the sale

Responsible for maintaining export licensing with international customers. Understanding of product both import/export and working with customs brokers

Proactively research and respond to customer inquiries regarding status of order, investigate and resolve production status issues, drawing on organization to resolve road‑blocks, address shipping and scheduling issues, proactively communicate with customer regarding changes in product availability or delivery schedules, and work closely with purchasing, planning, engineering, and metallurgy in the initial contract review phase to ensure timely launch of customer orders

Process customer purchase order and reviews quote for accuracy to ensure original quotes meet purchase order requirements. Responsible for the timely and accurate entry of order, commercial contract review process, and presentation of the CQRA pack to quality, engineering and planning generation of all appropriate documentation, ability to lead effort to launch product on time

Maintain order book with accuracy and timeliness. Ability to review current orders against expected engine build quantities, understanding of end‑user applications, ability to interface with customers when order activity does not keep pace with end‑user forecasts, ability to interface with outside sales representatives to resolve discrepancies, understanding of drawings, prints, and customer specifications

Summary
Responsible for creating, maintaining and developing relationships as well as favorable contacts with current and potential accounts. Primary activities are related to contract review, customer relations, customer service, sales support, account profitability and order processing. Responsible for overseeing customer order files, relationship with each customer, high level of internal communications between external sales, purchasing, planning, engineering, metallurgy, operations and accounting.

Qualifications

2 years of related experience

Proficient in the use of Microsoft Excel, PowerPoint, Word

High School diploma or GED is required

Preferred Qualifications

Experience with metal alloys

Experience in the aerospace industry

Salary Range: $65,500 to $76,000 depending on experience.

Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Equal Opportunity Employer
Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.

If you need assistance to complete your application due to a disability, please email TalentAcquisitionCoE_Howmet@howmet.com.

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