Talent & Culture Manager

The Talent & Culture Manager is a strategic partner within Wild Dunes Resort’s Human Resources team, responsible for leading talent acquisition, workforce planning, and staffing strategies that support both year-round and seasonal business demands. This role ensures the resort attracts, hires, and retains top talent while delivering an exceptional candidate, hiring manager, and employee experience. This is not a Remote position.

This position combines hands‑on recruiting leadership with forward‑thinking workforce planning, relationship building, and process innovation. The ideal candidate is highly collaborative, solutions‑oriented, and skilled at developing creative staffing strategies and talent pipelines in a dynamic, hospitality‑driven environment, while championing Wild Dunes Resort’s culture through impactful onboarding initiatives and service‑focused training.

Key Responsibilities

Develop and execute a

comprehensive annual staffing plan

aligned with business goals, seasonality, and occupancy forecasts

Conduct

annual and ongoing staffing needs assessments

in partnership with Department Leaders

Design and implement

seasonal staffing strategies , including high‑volume hiring plans to support peak periods

Responsibility of Off‑site Housing for applicable Seasonal Staff.

Monitor workforce trends and develop proactive solutions to ensure talent readiness

Build and maintain strong relationships with

internal leaders, candidates, and external partners

Establish and manage partnerships with the

Convention & Visitors Bureau (CVB)

and workforce programs such as

ICEP, Trident Technical College,

and International Partners for recruitment of J1, F1 and H2B work cultural exchange programs.

Create and implement

innovative sourcing strategies and new staffing resources

to attract diverse, qualified candidates

Represent the resort at job fairs, community events, and workforce development initiatives

Recruitment & Candidate Experience

Lead

full‑cycle recruitment efforts

to ensure timely filling of all open roles

Coordinate interview scheduling and ensure a

seamless, high‑quality candidate experience

Support high‑volume and seasonal recruiting needs, stepping in as needed to meet hiring demands

Drive improvements that enhance hiring manager satisfaction and candidate engagement

Selection & Hiring Operations

Ensure effective collaboration with hiring managers to support selection decisions

Maintain strong communication throughout the hiring process

Exercise sound judgment and

escalate issues appropriately when needed

Onboarding & Pre‑Employment Processes

Oversee

new hire onboarding , including paperwork, HR systems entry, orientation coordination, and I‑9 compliance

Initiate and support

immigration and housing processes

as needed

Ensure a smooth transition from candidate to employee with a strong first‑day experience

Process Improvement & Innovation

Identify opportunities to

enhance recruiting processes, tools, and systems

Utilize data and insights to improve

time‑to‑fill and overall hiring efficiency

Generate and implement

new ideas and creative staffing solutions

to strengthen talent pipelines

Lead talent acquisition projects focused on continuous improvement and operational excellence

Reporting, Metrics & Operations

Maintain Applicant Tracking System (ATS) data integrity and reporting

Track and improve key metrics, including

time‑to‑fill, quality of hire, and seasonal staffing effectiveness

Manage recruiting expenses and assist with budget reconciliation

Ensure compliance with all employment laws, regulations, and company policies

Qualifications
Required Experience

2‑3 years of progressive experience in Talent Acquisition, Human Resources, or Resort Management, preferably in a fast‑paced or hospitality environment

Proven success in

workforce planning, high‑volume, and seasonal staffing

Strong ability to

build relationships and influence stakeholders

at all organizational levels

Demonstrated ability to generate innovative staffing solutions and process improvements

Exceptional organizational, project management, and problem‑solving skills

Ability to operate with urgency, adaptability, and sound decision‑making

Embodies Hyatt’s Core Values -

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Preferred Experience

Bachelor’s degree in Human Resources, Business, Communications, or related field

HR certification (PHR, SHRM‑CP/SCP, AIRS, or similar), a plus, or desire to work towards the certification

Experience with workforce development programs, visa programs, or hospitality staffing initiatives is a plus

Additional Information
This job description is not intended to be all-inclusive. Duties and responsibilities may evolve to meet the needs of the organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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