Commercial Manager

Brown & Brown

is seeking a

Commercial Lines Account Manager

to join our growing team in

Alpharetta, GA!

The Commercial Lines Account Manager will be responsible for managing client relationships and retention while overseeing the full renewal process, including submissions, quoting, proposals, and policy documentation. They will also ensure accurate file management, compliance with procedures, timely communication, and provide strategic insurance guidance to deliver value to clients.

How You Will Contribute:

Be accountable and responsible for retention and client relationship management for book of clients

Follow agency procedures for renewal workflow and timeline, encompassing internal meetings, gathering of information, preparing submissions, identifying markets, following up for and comparing quotes, preparing proposals, presentations and post-binding activity and documentation

Participate in strategic internal and external meetings to generate innovative solutions for clients and provide recommendations for an array of commercial lines property and casualty insurance.

Maintain accuracy of client files, and consistent documentation

Identify internal resources and utilize them to effectively bring value to clients

Maintain excellent communication with team, internal and external clients at all stages of account cycle

Provide sound recommendations and guidance to clients on insurance programs

Strictly adhere to procedures and deadlines; communicate the same needs to team.

Invoice and collect premium in a timely manner, in accordance with agency procedures

Promptly reply to all client requests, including expedited requests for policy documentation such as certificates and ID cards

Foster and seek relationships with teammates across all levels of Brown & Brown

Ensure compliance with government agencies and corporate policies and procedures

Attend training sessions, courses, etc. to maintain up-to-date skills

Licenses & Certifications:

Active P&C license, required

Skills & Experience to be Successful:

4+ years’ experience in Commercial Insurance account management, required

Proficiency in Microsoft Office 365, required

Exceptional customer service and interpersonal skills, required

Bachelor’s Degree, preferred

Experience with AMS360 or ImageRight insurer websites, a plus

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement

Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services

Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

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