Product Manager, Digital Transformation
The Product Manager, Digital Transformation drives the product strategy, product roadmap development, and market delivery/operation of the product offering in Investor Relations, Sales, and Client Service and Marketing. The incumbent will work closely with business peers and Strategic Technology Solutions team members to effectively execute against digital initiatives including Partner Products, web/mobile channel, and Enterprise Technologies. The ideal candidate will be an experienced, dynamic, multidimensional digital professional who is strategic, technology savvy, and skilled in both product strategy and operational efficiencies. You will work closely with technical roles including data architects, SQL developers, business intelligence analysts, vendors and consultants.
Responsibilities
- Implement the product vision and strategic development process for assigned business segment to include product roadmap development and periodic review processes
- Perform market research, market validation, and whitespace analysis to identify new opportunities for existing and new features and functionality
- Foster close relationships with key market constituents to validate product strategy and roadmaps
- Deeply understand the business case for proposed products and initiatives in assigned business segment, including cost/benefit estimates, market trends, competitive and risk analysis, industry best practices, and product development timelines
- Plan, prioritize, and manage the product features and requirements from conceptual stages through product life cycles to optimize revenue and meet operational, financial, and corporate objectives in assigned business segment, demonstrating strong understanding of the business segment needs
- Collaborate with the engineering and project management teams to ensure consistent execution of product plans following established software development methodology and processes that result in product delivery on time and in budget
- Partner with business and technical teams to plan and prioritize system release and specific release content
- Engage business partners to develop and execute action plans to address gaps
Qualifications
- 7+ years of related experience
- Experience in investor onboarding automation including AML/KYC processes and digital subscriptions
- Experience in investor services and marketing automation, including investor onboarding and portals
- Hands on finance technology experience in a corporate environment
- Broad experience synthesizing qualitative and quantitative data to drive decisions for building best in class digital products
- Relevant experience working with 3rd party vendors to deliver results
- Strong understanding of product lifecycle development
- Demonstrated knowledge of digital channels and platforms (e.g., web, mobile, client PC, partner products, social, video)
- Understanding of usability and user experience best practices
- Experience with Sales and Marketing Enablement systems like DealCloud, Juniper Square, HubSpot, Marketo, Atom Invest, etc. highly desirable
- Domain experience in Commercial Real estate highly desired
- Data Management, Data Access, Data warehousing, Business Intelligence and Analytics experience is preferred in the business domain
- Bachelor’s Degree in computer science or related field (or equivalent in experience), Master’s preferred
Location & Travel
- This position is based in our Chicago office.
- Our teams work in a hybrid environment and in-office days vary by team.
- Moderate travel required.
Additional Information
- Candidates applying for roles requiring travel must hold a valid, non-expired driver’s license.
Equal Employment Opportunity
Heitman is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin or ancestry, physical, medical or mental disability or condition (including, without limitation, HIV and AIDS), developmental disability, handicap, denial of family and medical care leave, denial of pregnancy leave, domestic partner status, status as a victim of sexual or domestic violence (or familial relationship to such victim), veteran status, marital status, sexual orientation, arrest records, citizenship status, criminal history that has been expunged, unfavorable discharge from the military, or any other basis protected by federal, state or local laws.
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