Back of House Director

DESCRIPTION

Are you a strong leader who thrives in a fast-paced kitchen environment? Do you enjoy developing people, maintaining high standards, and leading teams with accountability and consistency?

At Chick-fil-A Southridge Center, we are looking for dependable, growth-minded leaders who can help create a strong kitchen culture focused on teamwork, operational excellence, and leadership development. This is more than just a kitchen management role - it is an opportunity to help lead a high-performing Back of House team while growing personally and professionally within a fast-paced, people-focused environment.

As a Back of House Director, you will help oversee daily kitchen operations, coach and develop Team Members and leaders, maintain food safety and operational standards, and contribute to a culture built around accountability, teamwork, urgency, and servant leadership.

This role is ideal for individuals who enjoy leadership, operations, coaching others, and maintaining high standards in a fast-paced environment.

Pay & Benefits
Competitive compensation starting at up to $27/hr for Full-Time Open Availability
Additional raises for completed training
Paid Time Off
Health, Dental & Vision Insurance with Employer Contribution
401(k) with optional match
Profit Sharing
Food Stipend
Sundays Off
Access to $2,500 Scholarships
Educational reimbursements up to $500
Flexible schedules
Work anniversary rewards
Food discounts
Why People Love Working Here

Leadership Development: We are committed to developing strong leaders through coaching, accountability, operational experience, and long-term growth opportunities.
Career Progression: Many leaders continue growing into higher-level operational and executive leadership opportunities within Chick-fil-A.
High-Standard Culture: Join a team focused on operational excellence, teamwork, urgency, professionalism, and personal growth.
Positive Team Environment: Work alongside leaders and Team Members who encourage, support, and challenge one another to improve.
Fast-Paced Operations: Be part of a high-energy kitchen environment where teamwork, consistency, and execution matter.
Comprehensive Training: Receive extensive operational, food safety, leadership, and systems training designed to help you succeed long term.
Work-Life Balance: Flexible scheduling and Sundays off help create balance while still pursuing leadership growth.
Responsibilities

Lead and support smooth Back of House kitchen operations during high-volume shifts
Coach, develop, and hold Team Members and leaders accountable to Chick-fil-A operational and food safety standards
Help foster a positive, high-accountability kitchen culture focused on teamwork and consistency
Ensure food quality, speed, accuracy, cleanliness, and operational execution remain at high standards
Support kitchen systems including prep, breading, machines, dishes, truck/inventory, and food safety procedures
Delegate responsibilities and support team execution during fast-paced operations
Monitor kitchen organization, cleanliness, inventory, and operational efficiency
Work closely with Front of House leadership to ensure strong communication and overall restaurant success
Analyze operational opportunities and help improve systems, efficiency, and team performance
Work alongside executive leadership and the Owner/Operator to support restaurant growth and development
Qualifications & Skills

Minimum of 1-2 years of leadership, restaurant, kitchen, hospitality, or operations experience required
Kitchen leadership experience preferred but not required
Ability to lead in a fast-paced, high-pressure environment while maintaining professionalism
Strong communication, accountability, and leadership skills
Ability to coach, develop, and positively influence others
Strong work ethic, urgency, and operational mindset
Ability to prioritize tasks and execute effectively during busy operations
Basic computer and iPad proficiency required
Ability to stand for extended periods and lift up to 50 lbs
Open Availability preferred
Friday and Saturday availability required

More Than Just a Job

Many leaders join Chick-fil-A looking for a stable company and leadership opportunity, but stay because of the culture, growth opportunities, relationships, and leadership development they experience along the way.

We are looking for leaders who want to grow long term, help develop others, and contribute to a culture built around high standards, teamwork, accountability, and operational excellence.

Apply today! Qualified applicants will typically be contacted within 1-3 business days regarding next steps. Please do not contact the store directly.

REQUIREMENTS