Account Manager - College of Public Health & Social Work

Job Summary
Assist the Director of Marketing and Communications in coordinating and executing marketing and communications projects to advance the strategic goals of the Robert Stempel College of Public Health & Social Work. The Account Manager collaborates closely with faculty and leadership, ensuring consistency with brand standards and university guidelines.

Writes and edits stories as assigned; assists with the production and dissemination of printed and online materials, including e‑blasts, social graphics, flyers, advertisements, and annual report stories.

Produces and publishes engaging social media content on Stempel College’s owned channels (Instagram, LinkedIn, X, Facebook); monitors conversations across all channels, engages with audiences, and analyzes and reports on performance metrics.

Supports events hosted by the college (conferences, seminars, photoshoots, workshops, training); collaborates with Strategic Communications, Government & External Affairs on an as‑needed basis.

Coordinates and supports staffing for photo and video shoots.

Handles confidential and sensitive information with a high level of discretion and professionalism.

Stays current on the latest trends, technologies, and emerging tools, including approved AI tools, and provides recommendations to improve marketing and communications efforts in compliance with university guidelines.

Manages website content updates and publishing on the Stempel College and FIU websites through the content management system.

Leads the planning and creation efforts of basic visual content for digital and print communications, including simple social media graphics, flyers, and collateral materials.

Works closely with faculty, staff, leadership, and other internal stakeholders to gather information, develop content, and secure approvals; ensures content information and links are current and accurate.

Manages multiple deadlines and shifting priorities in a fast‑paced communications environment; leads and conducts interviews with faculty, staff, students, or community members to develop clear, accurate and engaging stories.

Minimum Qualifications

Bachelor’s degree in Marketing, Media/Public Relations, Communications or an appropriate degree and three (3) years of experience in a related field.

Desired Qualifications

Experience in content creation (copy, graphics, etc.) and social media analytics, including reporting performance and engagement on platforms such as Instagram, Facebook, LinkedIn.

Bilingual (Spanish/English): written and verbal competence to translate documents and to communicate with a Hispanic population.

Experience working with content management systems (CMS) to publish stories on college and university websites and make updates as needed.

Familiarity with AP style and strong proofreading skills.

Job Category

Administrative

Advertised Salary

$50,000 – $60,000

Work Schedule

Begin time: 8:30 AM

End time: 5:00 PM

Pre‑Employment Requirements

Criminal background check

Other Information

Ability to travel internationally

Disclosures
Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, information on crime statistics, crime prevention, law enforcement, crime reporting, and other related issues is available online at https://police.fiu.edu/download/annual-security-fire-safety-report/. For a paper copy, visit the FIU Police Department at 885 SW 109th Avenue, Miami, FL 33199.

Pay Transparency: Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees who have access to compensation information of others as part of their essential job functions cannot disclose that information unless it meets specific legal exceptions.

Notice of Non‑Discrimination: FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affiliated with the affirmative action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.

Reasonable Accommodation Statement: For ADA accommodation to participate in a University event, program, or activity, or to request materials in an accessible format, contact FIU's Office of Civil Rights at 305‑348‑2785 or accommodations@fiu.edu. Requests should be submitted at least seven (7) business days prior to the event or as soon as possible.

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