SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
As Head of PR & Communications, reporting to the EVP of Marketing & Comms, you will manage the Comms team and serve as the champion of a consistent narrative across SeatGeek. You'll become a trusted partner across all areas of our business by helping harness our momentum, and accelerate SeatGeek from a growth stage company to an industry changing household name. You will own all major communications workstreams, including consumer & industry press and corporate & internal comms, using both our in-house Comms team and external partners to drive success.
What you’ll do
Own Comms: Responsible for all aspects of PR & Communications, including consumer, industry, policy, investor and internal
Define our narrative: Own and evolve a cohesive narrative framework, embedding it across SeatGeek and amplifying it externally to shape industry perception
Grow fan differentiation: Partner closely with brand, creative & product marketing to drive differentiation with fans in who we are, what we deliver and why we should be their favorite
Elevate brand relevance: Position SeatGeek and our executives as leading industry thought leaders in the live events and technology space
Scale with impact: Balance human authenticity with AI-enabled efficiency to cover a wide remit of external and internal comms. Responsible for balancing the size of the in-house team, external agencies and/or operating tools
Be an exec partner: You’ll work across our executive team to make Comms a multiplier across all facets of our business. You will be a trusted stakeholder with a seat at the table for strategic, high-impact moments
Empower, coach & operate: You’ll lead our Comms team, helping both comms generalists and senior internal comms team members grow & succeed. You’ll set up ways of operating, KPIs, tools and structure that make the team high impact
What you have
Comms Expert : 14+ years growing within various roles of PR & Comms, ideally with specific experience on corporate comms, policy comms or investor relations
Team Leader : You’ve managed and mentored an internal team of comms professionals of varying seniority, and when necessary you’ve supplemented your team with external agencies or consultants
Proven Breadth : Track record of driving results for growth companies with corporate, business (b2b) and consumer audiences. Experience with IPO, investors and board facing communications is strongly preferred
Proven Depth : Experience working in unique industries with complex business models, major competition, or interesting regulatory environments
Narrative Magician : You can quickly understand a situation, tease out relevant information, and build a narrative that raises the floor and grows the ceiling.
Connection Maker: Success in highly collaborative, cross-functional environments. Experience building strong working relationships with executive leaders, product teams, sales leaders, reporters and others
Proactive > Prescriptive : Proactive self-starter with ownership mentality. Solutions over problems, and north-star over specific roadmap
You are goal-oriented, cool under pressure, and bend towards continuous improvement
Perks
Equity stake
Discretionary annual bonus
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
A WFH stipend to support your home office setup
Unlimited PTO
Eligible for the SG discretionary annual bonus based on individual and company performance
Up to 16 weeks of fully-paid family leave
401(k) matching
Student loan matching program
Health, vision, dental, and life insurance
Up to $25k towards family building, reproductive health services and Gender-affirming care
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$120 per month to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music
The salary range for this role is $190,000 - $275,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
To review our candidate privacy notice, click here.
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In Summary: Head of PR & Communications reporting to EVP of Marketing & Comms . Responsible for all aspects of PR and Communications, including consumer, industry, policy, investor and internal . You will own all major communications workstreams . You'll become a trusted partner across all areas of our business by helping harness our momentum .
En Español:
SeatGeek cree que los eventos en vivo son experiencias poderosas que unen a los humanos. Con nuestra actitud tecnológica inteligente y fan-first estamos simplificando y modernizando la industria de las entradas. Como Jefe de Relaciones Públicas y Comunicaciones, reportando al EVP de Marketing & Comms, administrará el equipo de comunicaciones y servirá como campeón de una narrativa consistente en todo seatgeek. Te convertirás en un socio confiable en todas las áreas de nuestro negocio ayudando a aprovechar nuestro impulso, y acelerar Seat Geek desde una empresa en fase de crecimiento hasta un nombre familiar cambiante en la industria. Tenerás todos los principales flujos de trabajo de comunicación, incluida la prensa del consumidor y la industria y las comunicaciones corporativas e internas, utilizando tanto nuestro equipo interno de comunicações como socios externos para conducir el éxito. Lo que harás Los propietarios: ¿Qué es responsable de todos los aspectos auténticos de la narración cercana, la política de consumo, los inversores y los productos internos, incluyendo el diseño de nuestras propias marcas? Responsable de equilibrar el tamaño del equipo interno, las agencias externas y/o las herramientas operativas Sea un socio ejecutivo: Trabajará en todo nuestro equipo directivo para hacer que Comms sea un multiplicador en todas las facetas de nuestro negocio. Será una parte interesada confiable con asiento a la mesa para momentos estratégicos de alto impacto Empoder, entrenar & operar: Dirigirá nuestro equipo de comunicaciones, ayudando tanto a los generales como a los miembros superiores del equipo de comunicación interna a crecer y tener éxito. Establecerá formas de funcionamiento, KPIs, herramienta y estructura que hagan que el equipo tenga un gran impacto. La experiencia con la OPI, los inversores y las comunicaciones frente a la junta es fuertemente preferida Prueba de profundidad: Experiencia trabajando en industrias únicas con modelos comerciales complejos, grandes competencias o entornos regulatorios interesantes Narrativo Mago: Puede comprender rápidamente una situación, sacar información relevante y construir una narrativa que eleve el piso y crece el techo. Conexión Creador: Éxito en ambientes altamente colaborativos e interfuncionales. Soluciones sobre problemas, y estrella del norte sobre una hoja de ruta específica Usted está orientado a objetivos, fresco bajo presión, y se inclina hacia la mejora continua Perks Equity stake Discretionary annual bonus Ambiente laboral flexible, lo que le permite trabajar tantos días por semana en la oficina como desee o 100% remotamente Un estipendio WFH para apoyar su instalación de oficinas domésticas PTO ilimitado Eligible para el bono anual discrecional SG basado en el rendimiento individual y empresarial Hasta 16 semanas de licencia familiar totalmente pagada 401k) coincidiendo con el programa de concordancia de préstamos estudiantiles Spotify Salud, visión, odontología y seguro de vida Hasta $25k servicios de construcción de familia, salud reproductiva y atención de género 500 dólares al año para gastos de bienestar Suscripciones a Headspace (meditación), HeadSpace One (Headspace One Care), $120 dólares anuales elegibles para los eventos musicales en vivo. Los paquetes de compensación reales dentro de ese rango se basan en una amplia gama de factores únicos para cada candidato, incluidos pero no limitados a un conjunto de habilidades, años y profundidad de experiencia, certificaciones y ubicación específica. SeatGeek está comprometido con proporcionar oportunidades de empleo iguales a todos los empleados y solicitantes de empleo independientemente de la raza, color, religión, credo, edad, origen nacional o ascendencia, etnia, sexo, orientación sexual, identidad o expresión de género, discapacidad, estado militar o veterano, u otra categoría protegida por ley federal, estatal o local. Como empleador de igualdad de oportunidades, reconocemos que la diversidad es un atributo positivo y acogemos las diferencias y beneficios que trae una cultura diversa. ¡Ven a unirnos!