Senior eCommerce Account Manager, Kroger Team

divh2Senior Account Executive, eCommerce/h2pResponsible for eCommerce commercial operations and eTailer engagement at Kroger and all its banners/ppFull ownership of Customer eCommerce PL/ppFocus on optimizing Go To Market (GTM) for eTailers, business planning, Terms

Conditions negotiation and JBP engagement/ppBe proficient with tools

technology to win in eCommerce: Fully vested in the latest tools

technology in the eCommerce space including but not limited to Search, Navigation, Ratings

Reviews, Taxonomy etc./ppDrive eVisibility: Drives search relevance improvement across customers/ppUnderstand and report on metrics

tracking: Develops and tracks the internal eCommerce scorecards for customer/ppLeads the implementation of all corrective actions with customer/ppWork with eCommerce Marketing Lead and eAnalytics lead on increasing conversion/ph3Job Requirements/h3pConsumer Marketing:/pulliProven record of marketing success, building brands, building market share, winning in the market through superior strategy, planning and execution./liliOutstanding analytical skills, strong experience interpreting test results

drawing conclusions/liliStrong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives/li/ulpeCommerce

Digital Marketing:/pulliDirect responsibility for Customer Growth Strategy and Net Sales goals/liliExperience in Digital Marketing, advertising, search, Consumer Relationship Management, etc./liliExperience with digital fundamentals: developing an integrated communications strategy, websites, search, digital media, CRM/ database marketing, social media, mobile marketing, measurement

optimization/liliUnderstanding of media fundamentals and how to evaluate communication plans/liliStrong analytical skills and data-driven thinking./liliUp-to-date with the latest trends and best practices in online marketing and measurement/liliExperience working with agencies/li/ulh3Key Behavioral Competencies:/h3ulliResults Orientation. The successful candidate demonstrates ability to drive improvement of results and to deliver best in class business performance by breaking new grounds in the way business is done to radically improve delivery. Has the ability to launch new digital initiatives that stand out against the norm to demonstrate industry leading performance./liliCustomer Orientation. Utilizes market knowledge and customer relationships to drive insight. S/he understands the needs of the customer and uses this knowledge to deepen customer relationships and build a positive customer experience. S/he uses customer insight to innovate products and services that will improve customer engagement./liliStrategic Orientation. Defines a strategic vision in shaping a high-impact digital strategy, linking it to clearly actionable initiatives while taking into account the impact on all parts of the business. Clearly articulates medium to long-term opportunities and threats, and helps evaluate options and plans against anticipated global trends./liliCollaborating

Influencing. Effectively engages stakeholders and drives alignment across multiple functions to achieve results, engaging in joint decision making and resolving conflicts when necessary to balance short

long term benefits. Is able to recognize

channel new ideas. Brings excellent negotiation skills

the ability to build strategic partnerships. S/he will need to use collaboration and influencing skills as a foundation for driving change in the organization and will serve as the primary change agent for fostering a digital mindset./li/ulh3Successful Candidates:/h3ulliTeam Player/lili5+ years of Account Management experience/lili3+ years of experience working in an eCommerce environment/liliSelf-starter with an entrepreneurial spirit/liliPrevious experience in a start-up environment is a plus/liliAbility and willingness to travel/liliHigh Energy!! (We provide coffee to help)/liliGo-Getter for Results/liliIntellectual curiosity/liliMust have received all prescribed doses of COVID-19 vaccine (2 for Moderna/Pfizer; 1 for JJ) and booster shots at the appropriate times prior to first day of work./li/ul/div