Account Manager, Vrbo

Expedia Group brands power global travel for everyone, everywhere. We design
cutting-edge tech to make travel smoother and more memorable, and we create
groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming
community is essential in driving our success. Why Join Us? To shape the future
of travel, people must come first. Guided by our Values and Leadership
Agreements, we foster an open culture where everyone belongs, differences are
celebrated and know that when one of us wins, we all win. We provide a full
benefits package, including exciting travel perks, generous time-off, parental
leave, a flexible work model (with some pretty cool offices), and career
development resources, all to fuel our employees' passion for travel and ensure
a rewarding career journey. We’re building a more open world. Join us.
Introduction to the team At Vrbo, we empower Vacation Rental Hosts to grow,
succeed, and deliver exceptional traveler experiences. As an Account Manager,
you’ll challenge the status quo, simplify the complex, and push for progress.
You will help Professional property management businesses and Hosts in your
specific markets improve performance on the platform by delivering strategic
insights, guiding the adoption of Vrbo’s tools, and consistently driving
measurable results. This is a role for bold thinkers, proactive problem-solvers,
and inclusive collaborators. You’ll manage a large portfolio of partners,
combining data analysis, persuasive storytelling, and fearless action to
influence behavior and business outcomes. If you’re someone who’s always
thinking about what’s next — we would love to meet you. In this role, you will:
Take control of complex sales processes by anticipating decision-making dynamics
and proactively uncovering unmet partner needs through consultative discovery.
Use performance data, traveler trends, and competitive benchmarks to challenge
partner assumptions and reframe opportunities. Share insights to drive
competitiveness and gain market share — speaking with clarity, empathy, and
confidence. Encourage open dialogue, active listening, healthy debate, and
honest feedback in every interaction. Personalize strategies and communication
based on the partner’s goals, listing health, and market dynamics. Break down
complex data into simple, actionable insights that drive adoption of Vrbo tools
and solutions. Create and Deliver presentations to partners and peers, attend
industry events and present opportunities and insights to improve and grow their
business. Set performance goals with partners, develop action plans, secure
commitment and drive growth tracking success along the way. Manage a diverse
portfolio of professional property managers and hosts through outbound outreach
and ongoing consultations Drive consistent execution on performance plans,
pricing strategies, availability optimization, and content quality. Surface
blockers early, challenge complacency, and drive momentum with energy and
ownership. Operate with high autonomy and initiative, delivering value through
structured execution within defined objectives and evolving market conditions.
Continuously, analyze and prioritize your pipeline and activities and adjust to
optimize portfolio growth Use historical trends and performance analytics to
forecast improvement opportunities. Recommend new products, features, or
strategies that align with evolving traveler needs and market shifts. Constantly
refine and optimize workflows to improve efficiency and outcomes — for you and
your partners. Develop and execute a strategic market growth plan for a mid-size
host portfolio, leveraging local insights and data analysis to identify
high-impact opportunities and drive supply optimization and conversion. Create
an environment of mutual respect and accountability with both internal teammates
and external partners. Seek diverse perspectives, especially when
problem-solving or co-creating solutions. Communicate consistently and clearly,
ensuring follow-through and shared understanding across time zones and cultures.
Experience and Qualifications 2–4 years of experience in account management,
client services, or B2B sales—ideally in travel, marketplace, or tech
environments. Strong commercial instincts and a challenger mindset — you know
how to influence change and drive action. Comfortable managing high-volume
workflows while staying strategic and customer focused. Confident using
Salesforce, Tableau, or other CRM and BI platforms to extract insights and
inform decisions. Highly organized, self-motivated, and skilled at balancing
tactical and strategic work. Known for your follow-through, resilience, and
ability to connect with people authentically. A team player who champions
inclusivity and seeks shared success across functions and geographies. Always
looking ahead — you ask, “what’s next?” and pursue it with urgency and
curiosity. The total cash range (inclusive of base salary and variable incentive
target) for this position in Austin is $94,000.00 to $131,500.00. Employees in
this role have the potential to increase their pay up to $150,500.00, based on
ongoing, demonstrated, and sustained performance in the role. Incentive plan
performance above target will also earn more than the incentive target
compensation amount. Starting pay for this role will vary based on multiple
factors, including location, available budget, and an individual’s knowledge,
skills, and experience. Pay ranges may be modified in the future. Expedia Group
is proud to offer a wide range of benefits to support employees and their
families, including medical/dental/vision, paid time off, and an Employee
Assistance Program. To fuel each employee’s passion for travel, we offer a
wellness & travel reimbursement, travel discounts, and an International Airlines
Travel Agent (IATAN) membership. View our full list of benefits. Accommodation
requests If you need assistance with any part of the application or recruiting
process due to a disability, or other physical or mental health conditions,
please reach out to our Recruiting Accommodations Team through the Accommodation
Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024
and be recognized for award-winning culture by organizations like Forbes, TIME,
Disability:IN, and others. Expedia Group's family of brands includes: Brand
Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®,
Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media
Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024
Expedia, Inc. All rights reserved. Trademarks and logos are the property of
their respective owners. CST: 2029030-50 Employment opportunities and job offers
at Expedia Group will always come from Expedia Group’s Talent Acquisition and
hiring teams. Never provide sensitive, personal information to someone unless
you’re confident who the recipient is. Expedia Group does not extend job offers
via email or any other messaging tools to individuals with whom we have not made
prior contact. Our email domain is @expediagroup.com. The official website to
find and apply for job openings at Expedia Group is
careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive
work environment with a diverse workforce. All qualified applicants will receive
consideration for employment without regard to race, color, religion, gender,
gender identity or expression, sexual orientation, national origin, genetics,
disability, age, veteran status, or any other characteristic protected by law.
This employer participates in E-Verify. The employer will provide the Social
Security Administration (SSA) and, if necessary, the Department of Homeland
Security (DHS) with information from each new employee's I-9 to confirm work
authorization. Expedia Group (NASDAQ: EXPE) powers travel for everyone,
everywhere through our global platform. Driven by the core belief that travel is
a force for good, we help people experience the world in new ways and build
lasting connections. We provide industry-leading technology solutions to fuel
partner growth and success, while facilitating memorable experiences for
travelers. Expedia Group's family of brands includes: Brand Expedia®,
Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®,
Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions,
Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. For more
information, visit

Employment opportunities and job offers
at Expedia Group will always come from Expedia Group’s Talent Acquisition and
hiring teams. Never provide sensitive, personal information to someone unless
you’re confident who the recipient is. Expedia Group does not extend job offers
via email or any other messaging tools to individuals to whom we have not made
prior contact. Our email domain is @expediagroup.com. The official website to
find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.