Drug Information Technical Writer - Remote at Prime Therapeutics Phoenix, AZ

Drug Information Technical Writer – Remote – Phoenix, AZ
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
Job Description

The Technical Writer is responsible for creating, editing, reviewing, and publishing documentation. This position will coordinate, prioritize, and implement writing and documentation projects, including a rotating review and maintenance of existing documentation. The position will routinely collaborate with subject matter experts (SMEs), trainers, business process analysts and management to develop and produce necessary materials for new processes and plans.
Responsibilities

Develop a thorough knowledge of tools used at Prime to document the process and write user guides; tools may include, but are not limited to: Microsoft Office Suite, RxCLAIM, Benefit Edit Tool, IBM Notes, CoverMyMeds, Clinical Review Engine, MSA, Clinical Operations Review Engine, and Prime Knowledge Resources.
Write, edit, review and publish all documentation still in use on a regular rotation to ensure up-to‑date information is communicated; update documentation on an ad‑hoc basis, communicating changes as needed.
Create new documentation (e.g., standard operating procedures, desktop procedures, job aids, user guides, training materials, process flows) prior to new client or process implementation or in the absence of necessary materials and distribute appropriately.
Collaborate with SMEs, trainers and business process analysts to support accuracy in process documentation.
Other duties as assigned.
Project Support

Ability to support and collaborate on various project tasks.
Proven experience in organizing and managing work efficiently.
Strong attention to detail and accuracy in documentation.
Excellent written and verbal communication skills.
Ability to work effectively within a team environment with leaders, pharmacists, and business analysts.
Clinical Pharmacy Documents

Experience in writing and reviewing clinical pharmacy documents, specifically Therapeutic Class Reviews.
Experience in document management and writing is highly desirable.
Proficiency in technical writing and ability to convey complex information clearly.
Education & Experience

Bachelor's degree in English, Communications, Technical Writing, Education or related area of study, or equivalent combination of education and/or relevant work experience; high school diploma or GED is required.
Two years of work experience in technical or process‑specific documentation.
Must be eligible to work in the United States without the need for a work visa or residency sponsorship.
Additional Qualifications

Proficient in Microsoft Word, PowerPoint, Excel, Visio, Adobe Acrobat, Snagit, and Teams.
Strong writing and editing skills.
Strong process and detail orientation.
Strong organization and prioritization skills.
Ability to work independently and as part of a team.
Preferred Qualifications

PBM experience.
Experience with a web‑based workflow management system (e.g., Confluence, SharePoint, JIRA).
Certified Pharmacy Technician (CPhT)

Certification as a Pharmacy Technician is a plus, or experience working in a Pharmacy Benefit Management (PBM) or pharmacy environment.
Familiarity with pharmaceutical terminology.
Physical Demands

Constantly required to sit, use hands to handle or feel, talk and hear.
Frequently required to reach with hands and arms.
Occasionally required to stand, walk and stoop, kneel, and crouch.
Occasionally required to lift and/or move up to 10 pounds.
Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Compensation

Potential pay for this position ranges from $59,000.00 to $94,000.00 based on experience and skills.
Equal Opportunity Statement

Prime Therapeutics LLC is proud to be an equal‑opportunity and affirmative‑action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives, including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. Prime Therapeutics is a Tobacco‑Free Workplace employer.
Contact for Reasonable Accommodations

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.

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