Personal Lines Account Manager (58392)

Personal Lines Account Manager
First State Insurance Agency is a subsidiary of First State Bancshares. This means we have a whole family of support and a large backing. We are a growing insurance and financial services organization serving most states across the nation. Our home office is in Farmington, MO with numerous locations throughout Missouri.

Make a Positive Impact
We are looking for a Personal Lines Account Manager focused on building relationships through amazing service and communication skills. Must have a passion for helping customers become educated when making insurance-buying decisions. The key to this position is a strong working relationship with the producers.

Responsibilities In Accordance With Our Corporate Values
Professionalism

Build Customer relationships with a sense of responsiveness and sense of urgency.

Maintain confidentiality in all dealings with clients and within the agency

Coordinate with other departments for soliciting additional coverage not carried by the agency

Accountability

Deliver Renewal Information to producers and account manager on a timely basis (30 days prior to renewal)

Assist Senior AM in reviewing and updating all monthly reports distributed by accounting

Initiative

Review and analyze existing coverages on expiring policies to determine unprotected or inadequately protected exposures

Work with producer to prepare updated applications and submit to carriers for marketing for both new business and renewals as instructed

Provide direction to CSR on the preparation of policies for delivery per instruction from Producer or Senior AM

Document all transactions, activities and communications in management system

Adaptability

Handle customer and underwriting inquiries. Notify producer of important changes/issues and determine with producer if you or the producer should communicate or obtain needed information with/from a client or underwriter

Obtain and review information concerning coverages desired from producers and clients on renewal. Provide direction to CSR if needed to key into management system

What You Can Expect

Competitive pay and benefits package - with variable compensation program based on team performance

401(k) with generous employer match benefit

Helpful, qualified, and available leadership

A caring, stable work environment

Qualifications

Strong computer skills showing proficiency in Microsoft Office

3 to 4 years' industry specific experience preferred

Willingness to pass/maintain Commercial Lines Insurance License

Insurance designations a plus: CISR, CIC, CPCU, CLU, etc.

Exceptional written and verbal communication and customer service skills

Strong sense of punctuality & attendance

Should be open-minded, a fast learner, enthusiastic, and adaptable

First State Bancshares Inc. is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.

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