PubSec Field Inside Account Executive

Job Summary

The PubSec Field Inside Account Executive’s purpose is to build a book of business and sell to SHI’s customers within an assigned territory within the Public Sector. The position is hybrid, requiring part‑time reporting to the North Texas office, minimum 3 days per week.
Role Description

Conduct cold calling and prospecting to identify potential customers.
Establish and nurture relationships via email and phone within assigned books of business.
Assist customers in selecting, deploying, and managing various aspects of their IT environment.
Address client concerns and make recommendations to help them achieve their objectives.
Quote and place orders based on customer requests.
Grow existing active buying accounts by managing projects through the entire sales cycle.
Meet or exceed monthly and quarterly production quotas.
Proactively schedule and facilitate customer meetings with SHI internal resources.
Acquire and manage the IT needs of medium‑to‑large businesses, ensuring a best‑in‑class customer experience.
Collaborate and co‑sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.
Behaviors and Competencies

Collaboration: Demonstrate willingness to contribute to team tasks and responsibilities when assigned.
Communication: Communicate simple ideas and information clearly.
Consultative Sales: Demonstrate understanding of customer needs and provide appropriate solutions when guided.
Customer Service: Provide responsive and courteous assistance to customers.
Flexibility: Adjust to changes in tasks and responsibilities when required.
Listening: Demonstrate attentive listening in conversations, understanding the information as it is directly presented.
Organization: Maintain a clean and organized workspace and follow simple organizational systems when assigned.
Problem‑Solving: Demonstrate willingness to address and resolve problems when they arise.
Prospecting: Understand basic principles of prospecting and identify potential leads when provided with a list or database.
Self‑Motivation: Take on tasks and responsibilities independently when assigned.
Time Management: Understand the importance of time management and prioritize tasks to meet deadlines.
Willingness to Learn: Demonstrate interest in learning new things and seek opportunities for personal and professional development.
Skill Level Requirements

Ability to cold call and create new business opportunities – Basic.
Ability to grow existing customer relationships – Basic.
Ability to learn new concepts and processes quickly – Basic.
Proficiency in customer outreach and delivering tailored customer service solutions – Basic.
Proficiency in Microsoft Office Tools – Basic.
Proficiency in project management – Basic.
Compensation and Benefits

Estimated annual pay range: $50,000 – $75,000, including base salary and commissions.
Benefits may include medical, vision, dental, 401(k), and flexible spending.
10% of in‑market travel as needed.
Equal Employment Opportunity

EEO – M/F/Disability/Protected Veteran Status.

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