Sales Coordinator

We are seeking an engaging, customer‑focused Sales Coordinator to join our dynamic sales team at the Renaissance Newport Beach, part of Pyramid Global Hospitality.
About the Company

Pyramid Global Hospitality is dedicated to a people‑first culture, offering comprehensive benefits, ongoing training, and opportunities for career growth across 230 properties worldwide.
Role Overview

The Sales Coordinator supports the high‑performing Sales Team by providing the tools, resources, & supplies needed to deliver exceptional guest service and drive business results.
Duties and Responsibilities

Answer incoming phone calls, qualify inquiries, and schedule calls with Sales & Catering Sales Managers
Run daily reports (CWOP, CTAC, CI29, etc.)
Respond to general inquiries and send informational packages
Build leads, create contracts, and support sales activities with guests directly
Create monthly recaps of leads and updates
Assemble Sales & Catering sales kits and maintain supply inventory
Manage inventory of events, sales blitz, holiday themes, etc.
Manage office supplies and place orders as needed
Update the Sales System with actuals after event completion
Send out thank‑you cards/emails to clients and guests
Inventory and keep PARS on all office supplies, equipment, etc.
Qualifications

Strong organizational skills and attention to detail
Ability to multi‑task and handle multiple personalities
Exceptional customer service experience
Proficiency in Microsoft Word, Excel, and Outlook
A desire to help others and contribute to a dynamic team
1 year of experience in a full‑service hotel/resort (preferred)
Experience with F/O, FSPMS, CI/TY
Full availability including nights, weekends and holidays; schedule may alter according to business demands
Physical Requirements

Majority of tasks performed indoors at a desk
Ability to sit up to 8 hours per day
Occasional lifting up to 20 lbs
Requires grasping, writing, standing, walking, bending, climbing, listening, hearing, and visual acuity
Extended viewing of computer monitors, typically 7-8 hours per day
Compensation

$24.00 - $25.00 /hour. Actual compensation will depend on factors such as skill set, experience, certifications, and specific office location.
Equal Opportunity Employer

In the United States, Pyramid Global Hospitality is an Equal Opportunity Employer – veterans, disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Applicants with disabilities who need assistance or accommodation in applying for a position should contact the People department directly.

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