Master Control Hub Operator

Are you ready to be the behind-the-scenes hero who keeps news and programming flowing seamlessly? The Scripps hub in Norfolk is seeking a skilled Master Control Hub Operator to manage and monitor multiple programming sources while providing critical master control support. This role is essential to ensuring our viewers receive uninterrupted, high-quality programming around the clock.

Shift: 10:00 PM - 6:00 AM
WHAT YOU'LL DO:
Monitor several programming sources simultaneously, manage and switch sources for local television station programming, remotely from the Hub

Monitor various levels and signals from multiple television sites

Manage several live program logs and ensure accuracy

Ensure the correct spots air during programming and note any discrepancies

Solve problems and make judgment calls with business implications in mind regarding programming changes, commercials, special reports, and technical difficulties; this includes evaluating clock/timing to consider options with regard to programming, as well as deciding when to escalate issues

Make decisions and consult with internal customers regarding local transmitter parameters and operation

Routinely collaborate with media prep technicians and traffic personnel to manage daily operations. Collaborate with other local news personnel as needed during breaking news situations

Interact both verbally and in writing with internal Hub client stations in a manner that ensures all of our internal customers have a consistent experience. This includes sending alerts, responses to inquiries, collaboration on problem-solving, documentation, and/or resolution of issues

Work with networks and live program providers, where required, to problem-solve issues

Maintain current knowledge of and preparedness to execute disaster recovery procedures

Perform quality assurance checks as required

May require working overtime, holidays, and weekends with short notice when necessary

Other duties as assigned

WHAT YOU'LL NEED:
Associate's degree in a related discipline or equivalent years of experience preferred

Generally, 5+ years of experience in a related field is preferred

WHAT YOU'LL BRING:
Ability to problem solve and quickly take corrective action as necessary

High sense of responsibility and urgency regarding corrective action and customer service

Ability to work independently with minimal supervision

Composure: Demonstrated ability to multitask in a fast, deadline-driven environment, and maintain calmness and accuracy of work

Strong organization skills

Highly detail-oriented

Quick mathematical skills, especially concerning timekeeping

Working knowledge of video servers, routing processes, and related equipment

Working knowledge of transmitter parameters and operations

Good communication skills, both verbal and written

Working knowledge of all functions and responsibilities of TV master control

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If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.
SCRIPPS’ COMMITMENT TO A CULTURE THAT CREATES CONNECTION:
At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.

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