Social Media Content Moderator: Onsite Tucson East Location at Alorica Tucson, A

Social Media Content Moderator: Onsite Tucson East Location job at Alorica. Tucson, AZ.

Position:

Customer Service Representative
Location:

1650 S. Research Loop Tucson, AZ Onsite
Terms:

Full-time
Pay:

$17.50
Job Summary

As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
Responsibilities

Become and remain knowledgeable about online community standards
Interpret and apply complex policies and guidelines to content
Review the reported content with agreed turnaround time and standard of quality
Escalate issues outside of the company policy
Qualifications

High school diploma or GED
Customer service experience is a plus
Strong computer navigational skills
Familiarity with Microsoft Office applications (Word, Excel)
Excellent oral and written communication skills
Exceptional listening/comprehension skills
Professional and courteous
Customer oriented
Work Environment

Regular work performed in a climate-controlled, call-center environment
Ongoing usage of phone and computer systems
Physical Demands

Constant sedentary work
Benefits

Health, dental, and vision coverage/HSA
PTO
Paid holidays and sick time
Optional daily pay or weekly pay
401K retirement plan
Leadership programs
Paid training and tuition reimbursement
Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
Employee assistance program
Additional voluntary benefits
Disclaimer

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Equal Opportunity Employer

Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

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