Key Account Executive – Florida (Broward County territory, residency required)
Job Responsibilities
- Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
- Function as a liaison between the client and the LabCorp operations team in relation to client needs
- Provide ongoing service and problem resolution to customer base
- Ensure customer retention by providing superior customer service
- Recommend solutions that are client focused and persuasive
- Provide account management for client’s day to day operations
- Upsell current book of business to increase organic growth
- Work closely with senior sales representatives to grow book of business
- Continuously provide educational material to the client base
- Resolve any customer related issues in a timely manner
- Meet and exceed monthly retention and upsell goals on a regular basis
Minimum Qualifications
- High school diploma or equivalent
Preferred Qualifications
- Bachelor’s degree
- 2+ years outside account management or sales experience
- Salesforce experience
Additional Job Standards
- Bilingual in Spanish
- Experience in the healthcare industry
- Proficient in Microsoft Office
- Ability to travel overnight as needed
- Valid driver’s license and clean driving record
Benefits
Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
Equal Opportunity Employer Statement
Labcorp is an Equal Opportunity Employer. We make employment decisions based on the needs of our business, qualifications, and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union, or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
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