Senior Director, Telco & Media Customer Success

ServiceNow, Inc. seeks an experienced leader for the Customer Excellence Group in Santa Clara, California. This position involves driving customer satisfaction and success, implementing best practices, and collaborating with teams to deliver value through AI and innovative solutions. Candidates should have over 10 years in leadership roles within SaaS environments and a proven ability to manage P&L. Benefits include competitive compensation and a focus on professional growth.
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