Customer Sales Representative

Ace Handyman Services

Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales and service career? Join our team at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. In this role you will facilitate calls to educate and sell our customers on the types of repair services & solutions we provide as well as our service model. Some social media management and engagement experience is a plus!
Job Responsibilities

#1 Priority - Answer phone within 3 rings and make the sale
Respond to job leads in a timely manner
Coordinating the schedule and material ordering for multiple craftsmen and projects
Utilizing our dispatching & schedule management software (ServiceTitan)
Returning customers calls as needed and following up with past customers
Assist in solving operational logistics to ensure a smooth customer journey
Job Requirements

Support flexible hours ranging between 7:30am - 5:30pm
Phone sales experience a must
At least 5 years of service dispatch scheduling experience
At least 5 years of direct customer-facing experience
Social media management and engagement a plus
Exceptional phone sales experience (Confident & Engaging)
Excellent technology skills a must (ServiceTitan, MS Excel, Teams, Word)
Great multitasking and prioritization skills
Sales and/or Marketing

a basic understanding of sales and marketing and the differences between the two, a plus
Managing service crew members and schedules
Build fun and rewarding career with an industry leader! Apply now! Compensation: $18.00 - $25.00 per hour
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.