Required Skills & Experience:
- Background in visual design (typography, layout, color, branding)
- Understanding of UX principles (user flows, usability, accessibility)
- Proven experience designing customer-facing websites or web applications
- Expert-level proficiency in Figma (design systems, prototyping, components)
- Ability to create wireframes, mockups, and interactive prototypes
- Strong understanding of customer behavior and how design impacts engagement and retention
- Experience working cross-functionally with product, marketing, and engineering teams
- Ability to provide a portfolio
Nice to Have Skills & Experience:
- Experience with application or product design (mobile or web apps)
- Familiarity with loyalty or rewards programs and retention strategies
- Experience supporting high-volume consumer or retail environments
- Understanding of content-driven and marketing-focused web experiences
Job Description:
We’re looking for a Visual Web Designer for an external customer-facing website then expand into loyalty/customer retention initiatives once the web work is established. This role is ideal for someone who can think about the full customer journey while also executing high-quality designs in Figma. This is a cross-functional role where you’ll partner with marketing, product, and engineering to create engaging, easy-to-use digital experiences that drive customer engagement and repeat business.
- Design visually compelling, user-friendly interfaces for a customer-facing website
- Create wireframes, mockups, and high-fidelity designs in Figma
- Partner with product, marketing, and development teams to bring designs to life
- Ensure designs are responsive, accessible, and optimized for performance
- Maintain and evolve design systems, components, and brand consistency
- Support the transition into loyalty program design, including customer journeys, rewards experiences, and engagement features
- Use user feedback and data to continuously improve design decisions