Director - BI Product (Memphis, TN or Remote in USA)

At ALSAC you do more than make a living; you make a difference.

We like people who are different…because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description

We are seeking a strategic and results-driven Director of BI Product to lead the vision, strategy, and execution of our business intelligence product portfolio. This senior leadership role will oversee a team of product managers and partner cross-functionally with engineering, design, marketing, and executive leadership to deliver innovative, data-driven solutions that drive enterprise growth and customer engagement.
The ideal candidate combines strong product leadership with deep experience in digital product ecosystems, analytics, and business intelligence. This role requires both strategic thinking and hands-on execution to ensure successful product outcomes aligned with organizational goals.
Key Responsibilities

Product Strategy & Vision
Define and drive a compelling product vision aligned with enterprise objectives and customer needs.
Develop and execute long-term product strategies and roadmaps that support scalable growth and innovation.
Communicate product vision, priorities, and progress effectively across all levels of the organization.

Leadership & Team Development
Lead, mentor, and develop a high-performing team of product managers.
Establish clear expectations, foster accountability, and model strong leadership behaviors.
Promote a culture of continuous learning, experimentation, and data-driven decision-making.

Portfolio & Roadmap Management
Oversee a portfolio of BI and digital products, ensuring alignment with business goals and KPIs.
Lead product planning, prioritization, and roadmap development using OKRs and performance insights.
Drive test-and-learn strategies (A/B testing, prototyping, experimentation) to optimize product performance.

Cross-Functional Collaboration
Partner with engineering, design, marketing, and sales teams to deliver high-impact solutions.
Collaborate with executive stakeholders to align product strategy with overall business vision.
Influence decision-making across a complex stakeholder landscape.

Customer & Market Insight
Conduct ongoing market research and competitor analysis to identify new opportunities.
Leverage customer feedback and product data to continuously improve product offerings.
Champion customer-centric design and audience-focused digital experiences.

Execution & Delivery
Ensure timely delivery of high-quality products and features.
Oversee release planning, product launches, and post-launch optimizations.
Drive accountability for achieving product KPIs and OKRs across the portfolio.

Performance & Optimization
Define and track key performance metrics to evaluate product success and ROI.
Lead monthly product reviews and executive updates with actionable insights.
Manage product budgets and ensure efficient investment allocation.

Qualifications

Education & Experience
Bachelor's degree in Business, Engineering, or related field required (Master's preferred)
8+ years of product management experience, including 2–4+ years in a leadership role
OR 10+ years of relevant experience without a degree, including 2-4+ years in a leadership experience

Leadership & Product Expertise
Proven experience leading teams of product managers and delivering complex product portfolios
Strong background in digital product strategy, web platforms, and audience-centric experiences
Demonstrated success in product portfolio planning, ROI evaluation, and optimization

Business Intelligence & Technical Acumen
Understanding of business intelligence concepts and how products drive data insights
Familiarity with digital marketing technologies and end-to-end user experience platforms
Experience with agile methodologies and modern product management tools

Core Competencies
Strategic thinker with strong analytical and problem-solving skills
Exceptional communication and stakeholder influence capabilities
Ability to operate effectively in complex, fast-paced environments
Strong organizational, planning, and execution skills
Inspires and motivates teams through shared vision and collaboration

Benefits & Perks

The following Benefits & Perks apply to Full-Time Roles Only.
We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same.
Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
401K Retirement Plan with 7% Employer Contribution
Exceptional Paid Time Off
Maternity / Paternity Leave
Infertility Treatment Program
Adoption Assistance
Education Assistance
Enterprise Learning and Development
And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.