Field Service Representative

Field Service Representative

Stratasys is a world leader in 3D printing! Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world's leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care. Stratasys is looking for an experienced Field Service Representative to join our team! If you love engaging with customers and excel at fixing and maintaining additive manufacturing equipment (3D printing), this is the perfect role for you. Candidates must live within 50 miles of a major airport near San Jose, CA for travel to customer sites and our regional HQ in Minneapolis, MN. Be part of a dynamic team and make a difference! Location: San Jose, CA
What you will be doing:
In this role, you will be responsible for assisting our customers and their Stratasys printers with installations, general maintenance, upgrades, preventative maintenance and customer training. In this dynamic role, you will be the face of Stratasys, which will allow you the opportunity to build ongoing customer relationships. Traveling regularly to customer sites and working remotely.
This is an essential role at Stratasys
Must Have Qualifications:
High School Diploma or GED
1+ year in a field service/representative role
1+ year of hands-on mechanical or electrical experience
Reliable personal vehicle (no motorcycles/bicycles) with space for tools and equipment
Nice to Have Qualifications:
2-year Technical Degree
Additional year of mechanical/electrical experience
Experience with Additive Manufacturing, 3D printing, and/or CAD/CAM
Remote work experience
Strong customer-facing skills
Proficient in computer technology
Self-starter and self-reliant attitude
Travel: This position is 100% remote, requiring up to 70-80% daily travel to customer locations