Event Work Crew III - Reserve - Quality Assurance

Job Summary

Event Crew 3 will serve as the primary "lead" of specific higher trained areas such as Exhibitions, Tent installation, Deliveries, Power/Lighting, or Cross utilization between multiple event departments. The position reports daily to the Event Supervisor/Manager and works with other lead positions to complete weekly orders and tasks with minimal supervision. Other duties include loading and unloading trucks, cleaning and repairing equipment, maintaining a clean and organized workspace, and exhibition installation/strike. The incumbent also provides general assistance and support for leadership, the department, and the company as needed.
Essential Job Duties

Oversee and contribute to the delivery, setup, and strike of stages, dance floors, lighting, tables, chairs, etc., with minimal to no supervision.
Install all frame/pole tent installations and below in size with minimal supervision, and support structure install/strike as a team.
Lead a small crew when the crew lead or supervisor is unavailable.
Oversee and execute exhibition-related tasks such as installs, strikes, and maintenance.
Ensure inventory is in good condition and available for use.
Uphold company safety standards and ensure safety procedures are followed.
Ensure all event needs are loaded, secured, and handled safely and effectively.
Interact professionally with guests, clients, and internal departments.
Rig chandeliers, lighting, etc., following the correct safety procedures.
Connect power needs up to 50 amps safely via commercial connections.
Operate forklifts, telehandlers, aerial lifts, and scissor lifts safely with training.
Requirements

High school diploma (or GED). Additional training preferred.
At least two (2) years of related experience. Ideal candidates will have relevant event experience.
Demonstrated commitment to providing world‑class internal/external guest service.
Proficiency in Word, Excel, and Outlook. Basic math skills a must.
Excellent interpersonal and written/verbal communication skills; must convey information clearly, concisely, and effectively.
Strong planning, organizational, and project/time management skills; prioritizes work and can adapt as needed. Keen attention to detail with focus on quality and service.
Proactive, takes initiative, and exercises good judgment; creatively problem‑solves and handles a variety of situations professionally.
Can operate effectively in an intense and dynamic guest service environment.
Additional Responsibilities

Provide general assistance and support for leadership, the department, and the company as needed.
Drive a box truck and pull a trailer as required.
Continue training to stay on top of industry standards and correct equipment procedures.
Keep track of damaged items and report them to leadership where decisions to replace or repair will be made.
Utilize pull sheets and the work order system to track requests.
Work with and support multiple internal departments on estate‑wide projects such as exhibitions, Christmas, illumination, and other special events.
Complete all certifications within 120 days.
Physical Requirements

Must be able to lift, push, pull up to 50 pounds frequently and up to 100 pounds on a regular basis with assistance.
Must have a valid driver’s license and be at least 18 years old.
Forklift certification may be required.
Must be able to climb ladders, stairs, and/or scaffolding.
Must have knowledge of cleaning chemicals and their proper applications.
Ability to stand and walk for extended periods of time.
Will work indoors and outdoors in all types of weather with fluctuations in temperature and conditions; may be exposed to dirt, dust, pollen, fumes, smoke, chemicals, and/or other particulates.
Company Culture

Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt‑inspired legacy of hospitality. We invite you to join our dedicated team.
Application Information

If you are a current Biltmore employee, please sign into your Workday account and apply using the internal job board at

www.biltmore.com/workday . An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment.

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