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Director of Account Management

Virtual Vocations Inc, New York, NY, USA

Job type: Full Time


Owning and growing strategic relationships with platform customers, the full-time Director of Account Management will drive revenue growth, manage executive relationships, and ensure operational excellence in a remote environment.
Key responsibilities

Own revenue growth for platform accounts through renewals and expansions, identifying upsell opportunities
Lead strategic account planning and build executive-level relationships with platform customers
Ensure value realization for platforms through adoption planning and operational excellence initiatives

Required qualifications

10+ years in enterprise account management, strategic sales, or customer success in SaaS, video, or ad-tech environments
Proven success in driving renewals and expansion with large enterprise customers
Strong executive communication, negotiation, and stakeholder management skills
Experience managing complex deal cycles in a fast-paced environment
Bachelor's degree in Business, Marketing, Engineering, or a related field