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Technical Channels Specialist

Virtual Vocations Inc · New York, NY, USA ·

Job type:
Contract

Supporting the daily management of TikTok Shops, the remote Technical Channels Specialist will oversee creator sampling operations, manage creator community interactions, and drive engagement initiatives while working in a fast-paced environment on a contract basis.
Key responsibilities

Manage creator sampling operations by tracking costs and overseeing shipping logistics
Oversee creator community management, including onboarding and maintaining relationships with top creators
Maintain weekly reporting and tracking of key performance indicators without API integrations

Required qualifications

Experience in Customer Service, Project Management, Account Management, or similar roles
Proficient in Microsoft Office and Excel, with strong data organization skills
Excellent English communication skills and ability to collaborate cross-functionally
Comfortable learning new software and tools
Experience with TikTok Shops as a seller or creator is preferred