Account Strategist / Account Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Strategist / Account Manager in Switzerland. This role offers the opportunity to lead high-impact client relationships in a fast-paced B2B growth environment focused on outbound strategy and measurable business outcomes. You will manage a portfolio of active client accounts, overseeing performance, retention, communication, and strategic execution across multiple campaigns simultaneously. Working closely with SDRs, delivery specialists, and internal stakeholders, you will act as the driving force behind account success and long-term partnership growth. The position is highly collaborative and performance-oriented, combining strategic thinking with hands-on client leadership. You’ll thrive in a remote-first culture that values ownership, autonomy, adaptability, and continuous learning. This is an ideal opportunity for someone energized by client interaction, operational excellence, and delivering results at scale.

Accountabilities
In this role, you will oversee the full lifecycle of multiple client accounts while ensuring campaign performance and strong stakeholder alignment. You will act as both strategist and relationship owner, proactively identifying opportunities, resolving issues, and guiding internal teams toward ambitious KPIs.

Key responsibilities include:

Managing 10-15 active client accounts simultaneously, ensuring strong account health, retention, and growth

Developing and optimizing outbound omnichannel strategies tailored to client goals and market conditions

Leading daily client meetings, including strategy discussions, progress updates, and issue resolution conversations

Coordinating cross-functional delivery pods composed of SDRs, delivery leads, researchers, and content specialists

Monitoring campaign performance metrics, identifying blockers, and implementing corrective actions when necessary

Managing escalations and aligning stakeholders internally to improve client outcomes and operational efficiency

Balancing personal performance targets with broader team KPIs and overall account success

Requirements
This role requires strong account management expertise, excellent communication skills, and the ability to operate confidently in a high-volume client-facing environment. The ideal candidate combines strategic thinking with strong ownership and relationship-building capabilities.

Preferred qualifications include:

3+ years of experience in account management, customer success, B2B lead generation, or related client-facing roles

Proven experience managing multiple concurrent client projects or accounts, ideally in fast-paced agency or SaaS environments

Strong stakeholder management skills with the ability to navigate demanding client conversations professionally

Excellent organizational and time-management abilities with strong attention to detail

Native or C2-level English communication skills, both written and spoken

Experience working with outreach, CRM, and collaboration tools such as HubSpot, Slack, Reply, or similar platforms

Proactive mindset with strong problem-solving capabilities and a high level of accountability

Ability to work independently in a remote-first environment while collaborating effectively across teams

Benefits

Competitive compensation package aligned with experience and performance

Fully remote work environment with flexible scheduling

Structured onboarding and mentorship support from senior account leaders

Clear career progression opportunities into leadership roles

Ongoing professional development through coaching, knowledge-sharing, and internal learning resources

Access to business learning materials and professional growth initiatives

20 paid vacation days plus covered sick leave and parental leave

Unlimited emergency days off when needed

Mental health support and wellness-focused initiatives

Participation in virtual team-building activities and global company events

Collaborative international work culture aligned with U.S. holiday schedules

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