Area Sales Manager

About Pyramid Global Hospitality

Pyramid Global Hospitality is a leading hotel management company operating in the United States, Caribbean, and Western Europe, managing 220 hotels, resorts and conference centers worldwide. With a portfolio revenue exceeding $3billion, Pyramid delivers hotel management, marketing and owner‑advisory services across 230 properties.
Position Overview

The Area Sales Manager is responsible for meeting and exceeding sales goals in the group market across all segments. This role focuses on developing and executing sales plans, client development, and market analysis to drive revenue and maintain a competitive position.
Responsibilities

Work with the Area Director of Sales to determine annual sales and revenue goals.
Develop and implement strategic sales plans that support these goals.
Solicit and secure new business in assigned market segments, including outside sales, prospecting, and phone sales calls.
Develop the existing customer base and acquire new accounts to expand the portfolio for all three hotels.
Assist in the development, implementation, and management of group promotions in conjunction with overall sales and marketing plans.
Develop expertise in assigned group markets (corporate, citywide convention blocks, wedding/SMERF, and other group markets).
Collaborate with the property sales team and Pyramid Global Sales Team to maintain knowledge of market trends, competition, and customers.
Participate in sales presentations, property tours, customer and business review meetings, trade shows, conventions, and promotional events.
Understand the competitive landscape and adjust sales strategies accordingly to maintain leadership position.
Conduct regular client visits and industry events to promote the brand.
Develop and maintain best practices, policies, and service initiatives to achieve optimal sales service and client retention.
Supervise the preparation of proposals and contracts to meet client needs and financial goals.
Conduct site inspections for clients as necessary to secure business.
Attend pre‑con and post‑con meetings and provide post‑event follow‑up.
Maintain daily communication and weekly reporting with management regarding potential new business, lost business, sales activities, customer, and operational issues.
Maintain accurate and timely account activities and relevant contact information in the property sales/catering system.
Perform other duties, projects, and reports assigned by the Area Director of Sales.
Qualifications & Requirements

Ability to manage sensitive, confidential information discreetly and professionally.
Excellent problem‑solving and customer service skills, including the ability to work with minimal direct supervision.
Excellent verbal and written communication skills.
Demonstrated ability to track activities and follow through on all required processes.
Strong computer/technology skills; proficiency with MS Office Suite.
Strong detail orientation and proven ability to set priorities and meet deadlines.
Understanding of maintaining a leadership position by adjusting sales plans and strategies in response to market and economic changes.
Ability to effectively collaborate with internal and external customers.
Knowledge of advanced sales techniques and yield management.
Some travel required; local and out‑of‑state trips.
Valid driver’s license.
Four‑year degree and previous hotel experience preferred, or an equivalent combination of education and experience.
Experience in a 4‑to‑5‑star hotel, including knowledge of quality and service expectations within the luxury market.
Minimum of two years’ hotel sales experience in the group corporate market segment and strength in the local market.
Experience with Delphi or other sales & catering software preferred.
Compensation & Benefits

Compensation: $70,000–$75,000 per year.
Medical, dental, and vision insurance.
Supplemental medical insurance.
Basic life and accidental dismemberment insurance.
Life insurance buy‑ups.
Employee assistance programs.
Competitive matching 401(k).
Pet insurance.
Hotel discount program.
Paid time off.
EEO Statement

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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