(Junior) Technical Writer / (Junior) Technischer Redakteur (m/w/d)

Technical Documentation Specialist

Die noris network AG offers companies solutions in the areas of IT outsourcing, cloud services, network and security, and datacenter. The technological basis of these services is a powerful IT infrastructure with a proprietary high-performance backbone and several high-security data centers. Since 1993, we have developed into one of the IT specialists with more than 500 employees. But all of this would not be possible without a strong team. That's why we value the permanent development and promotion of all employees and are looking for reinforcement at the locations of Nuremberg, Aschheim, Berlin and remote (within Germany) – through you?
Do you love translating complex IT topics into clear, understandable language? Then support us in taking our technical documentation to the next level! As part of our newly growing editorial team, you will work in a modern tool landscape (DITA, XML, Markdown) and ensure that our customers and colleagues always find the right answers.
Tasks

Creation, maintenance, and development of technical documentation (e.g., customer manuals, operation manuals, process and service documents) in close cooperation with specialist departments based on XML or Markdown
Application of style guides, templates, and processes for content governance and versioning
Support and troubleshooting of automated publication pipelines with tools such as GitLab, DITA Open Toolkit, and REST APIs
Ensuring consistent, auditable, and compliance-compliant documentation
Continuous optimization of documentation processes and co-shaping the AI-supported editorial of the future
Qualification

Completed studies in technical editing, computer science, communication, engineering, or comparable qualification
Professional experience as a technical editor, ideally in an IT or infrastructure environment
Ideally knowledge of XML, Markdown, GitLab, CI/CD pipelines, and document workflows
Experience with AI-supported content workflows and a great interest in their active development
Structured, precise, and self-reliant working method as well as a pronounced hands-on mentality
Strong communication skills and willingness to cooperate, especially in conveying technical matters between IT, specialist departments, and management
Very good German and English skills in speech and writing
Benefits

Permanent employment contract and flexible working hours
Working at various locations possible (e.g., Nuremberg, Aschheim, Berlin) or also 100% remote
High-quality equipment: laptop and company mobile phone also for private use
Individual promotion and development through in-house training and external courses
Childcare costs subsidy (per month/child) and corporate benefits
Attractive company events, collegial and appreciative working environment as well as duz culture from the first day
Health management (e.g., free massage), job bike leasing, and attractive subsidy for the Germany ticket
Welcome day, direct contact person (m/f/d) and structured induction phase
Drinks for free (also soft drinks) and fresh fruit at the locations
We have piqued your interest? Then we look forward to your detailed application with your salary expectations and the earliest possible start date on our job portal.
For any questions about us or the position, we are happy to answer them.