Client Technology Manager II

Health Client Technology Manager
The Health Client Technology Manager is a subject matter expert level of client benefits plan requirements, System Development Life Cycle (SDLC), and benefits administration systems.

Responsibilities

Collaborating with Domain Managers, client, and/or third parties in developing creative technical solutions. Support complex client requirements, while keeping Best Practices in mind

Translating client business rules into technical requirements, and resolve complex system defects on time with high quality solutions

Supporting client acceptance testing for implementation project

Managing the implementation and deployment across all technical work activities. Including management of risks and providing direction on priorities throughout the implementation life cycle

Lead/Support our global partners and client teams in the development of creative, high-quality solutions

Coaching colleagues on complex system analysis and testing efforts, driving colleague growth and development

Leveraging as a coach (outside of aligned client) to support broader critical business needs

Creating a culture of continuous improvement and identifies opportunities to improve processes and develops creative solutions that drive improvement.

Requirements

Possess Bachelor's or equivalent work experience

Possess 3 or more years of technical experience

Able to translate concepts to client requirements that drive technological and process solutions to meet client needs

Possess project and client management experience

Possess analytical, problem-solving, and organizational skills

Possess Leadership and coaching skills

Possess Excellent verbal, written, and interpersonal communication skills. Able to facilitate effective conversations with internal and external clients

Guide and support adoption of best practices.

Salary Pay Range
Minimum: $72,900.00 USD
Maximum: $90,000.00 USD

Equal Opportunity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.

Authorization to Work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

EEO Statement
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

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