Inside Sales – Dallas, TX

Inside Sales – Dallas, TX

About BCS:
Building Controls & Solutions (BCS) is a premier distributor and solutions provider in the Building Automation industry. We partner with top manufacturers to serve mechanical, electrical, and controls contractors, delivering products and services including HVAC controls, gas detection, access control, lighting systems, analytics, and IoT solutions. With a strong local branch presence and technical support teams, BCS helps customers succeed on complex commercial building projects.

Position Overview: (Inside Sales – Branch Counter)
We are seeking a motivated and client driven Inside Sales Lead to join our branch team. This position is based at the sales counter and plays a key role in serving walk-in and phone-in customers, processing orders, and providing expert product support.

Key Responsibilities

Support initiatives to grow counter traffic and local service area sales

Drive inside sales via upselling, cross-selling, and quote follow-ups

Partner with outside sales, vendors, and warehouse teams to ensure timely order fulfillment

Guide customers through technical product selection and the sales process

Educating customers on products, services, and technical capabilities

Manage and grow house account sales while meeting gross margin goals through effective pricing

Set and manage customer expectations for pricing, availability, lead times, and deliveries

Prepare and deliver accurate quotes and convert them into orders

Enter and process sales and purchase orders

Handle customer returns and order trackingConduct outbound sales calls, including prospecting and house account follow-ups

Maintain regular customer contact and follow-up via phone

Identify and pursue new sales opportunities

Support inventory management and warehouse organization

Manage outbound shipments and receive incoming purchase orders within the warehouse

Ensure daily shipping of products

Maintain a clean, professional, and welcoming counter environment

Assist with training and mentoring of junior counter staff

Share best practices within the branch and across other BC&S branches

Qualifications

2+ years of inside or counter sales experience, preferably in distribution or wholesale

Strong communication, organizational, and customer service skills

Proficient in CRM and order entry systems

Technical product knowledge required

Experience in HVAC or controls/building automation is a plus

Demonstrated ability to perform outbound sales calls

What We Offer

Competitive base salary + uncapped performance-based commissions

Comprehensive benefits (health, dental, vision, 401(k))

Structured onboarding and product training

Career advancement opportunities in a supportive team culture

Access to industry-leading manufacturers and technical expertise

Physical Requirements

Prolonged periods of standing and computer work

Ability to lift to 45 pounds

Valid driver’s license required

Additional Information

Light travel may be required

Other duties as assigned

Background check required post-job offer

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required by the employee.

To learn more about Building Controls Solution visit our website at

Building Controls & Solutions: https://www.building-controls.com/

Building Controls & Solutions: https://www.linkedin.com/company/buildingcontrolsandsolutions/posts/?feedView=all

FSLA Status:

Salaried Exempt

Location:

Dallas, TX

Direct Report:

Daniel Garcia

Interested Candidates should apply on-line.

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