Program Coordinator (Multiple Positions)

Program Coordinator (Multiple Positions)
Program Coordinator position plays a vital role in the day-to-day operational management and administration of the Osher Lifelong Learning Institute at the University of Arizona (OLLI-UA). OLLI-UA is a 501(c)(3) affiliate partner of the university that provides a unique lifelong learning environment for adults 50+ and serves 1,000+ members with in‑person and online classes. The program is volunteer‑driven with four paid staff members and is part of the Office of Continuing and Professional Education at UA.

Visa sponsorship is not available for this position.

This position permits flexible and hybrid work arrangements. Some duties can be performed remotely, but others require an in‑person presence on the Tucson campus.

Position Highlights
The OLLI-UA Program Coordinator collaborates with program leadership to plan, implement, and monitor programming, ensuring timely rollout of activities and maintaining high standards of service for members, volunteers, and the broader university community.

Duties & Responsibilities
Program Coordination (Online and In‑Person Support)

Assist in providing outstanding service and support to all current and prospective members, as well as community members and university faculty and staff.

Assist in program planning, implementation, and monitoring, working closely with the OLLI‑UA Program Manager, Program Coordinators, Office Specialist, and nonprofit partner leadership.

Assist in coordinating OLLI‑UA program activities, including semester rollout, ensuring objectives and timelines are met.

Related activities include:

Coordinating scheduling of key semester dates for each campus.

Coordinating a database‑driven curriculum proposal submission and review process.

Developing master class schedules for each term.

Overseeing class registration setup and administration.

Generating marketing communications and materials for campus use, including bulk Mailchimp emails, class catalogs, registration forms, member nametags, evaluation reports, and membership directories.

Providing on‑site membership purchase and class registration support for new and returning members at Discover OLLI‑UA and Help Desk events.

Serving as an ex‑officio member on assigned OLLI‑UA committees, including Membership & Outreach, Curriculum Committees, and Campus Councils.

Ensuring streamlined operational practices, facilitating the sharing of best practices across OLLI programs.

Training volunteer leaders in technologies such as Google Drive, MailChimp, Zoom, and the registration system.

Membership and Outreach

Work with leadership to develop and promote volunteer activities and expand learning opportunities.

Help develop volunteer recruitment, tracking, and recognition programs.

Assist in recruiting new members, volunteers, class leaders, and partners through outreach initiatives and promotional events.

Develop and maintain reports to track and measure impact and success.

Administrative

Assist in phone and email support for members, including membership purchases, class registration, CatCard/DCC requests, and login assistance.

Update the OLLI‑UA CMS website and registration system.

Draft, compile, analyze, and submit reports to leadership and university administration.

Process payments using credit card terminals and handle cash/check receipts, submitting deposits to the university bursar’s office.

Act as backup for financial reporting, invoice processing, and reimbursements through UAccess Financials.

Maintain accurate member and registration databases.

Assist in donor database maintenance, tracking gifts in Raiser’s Edge/Lynx for annual giving campaigns.

Assist with CatCard/DCC year‑end rollover and ensure timely activation within the fiscal year.

Create and maintain university‑branded e‑newsletter distribution lists and templates using Mailchimp.

Serve as a vital backup when other staff are absent.

Perform other duties as assigned and relevant to this position.

Knowledge, Skills & Abilities

Strong problem‑solving skills with the ability to analyze and interpret varied issues.

Ability to obtain and provide information requiring significant explanation.

Ability to perform work with moderate guidance and subject to review for judgment and accuracy.

Team player capable of working independently.

Proficient in computers, systems, and business software, including MS Office Suite.

Comfortable with MS Excel spreadsheets, formulas, functions, and data analysis/reporting techniques.

Comfortable with new technology, learning, and change.

Ability to prioritize tasks and manage multiple responsibilities simultaneously.

Professional communication skills with diverse stakeholders.

Excellent verbal and written communication skills.

Ability to manage stress during peak registration periods.

Strong interpersonal skills.

Attention to detail, thoroughness, and reliability.

Passion for lifelong learning and mission‑driven work.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

Bachelor’s degree or equivalent through professional experience.

Minimum of 3 years of relevant work experience, or equivalent combination of education and experience.

Preferred Qualifications

Experience in business analysis, training, and project management.

Experience with data analytics tools and processes.

Experience working with adult learners.

Experience in marketing, graphic design, or social media.

Prior University of Arizona work experience.

Employment Details
FLSA Status:

Exempt

Full Time/Part Time:

Full Time

Number of Hours Worked Per Week:

40

Job FTE:

1.0

Job Category:

Outreach and Community Engagement

Benefits
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

Compensation
Rate of Pay: $47,356 - $59,195 per year

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