Senior Associate Experience Strategist

Senior Associate Experience Strategist

The Senior Associate Experience Strategist focuses on improving how associates experience work—from their first day through growth and development. This role turns associate feedback and data into practical programs, changes, and improvements that people actually notice.
What You’ll Do

Lead or facilitate sessions to map employee journeys and capture key experiences such as onboarding, performance feedback, and career development.
Translate associate feedback and data into clear visuals and summaries that highlight what’s working and what isn’t.
Identify pain points and improvement opportunities, then partner with HR and business leaders to design solution concepts.
Maintain up‑to‑date journey materials as systems, policies, and programs evolve.
Work with HR teams (Talent, Learning, Total Rewards, Inclusion, etc.) to design and test pilot programs or improvements.
Simplify complex HR topics into experiences that associates can easily understand and use.
Run small‑scale pilots—define success upfront, collect feedback, and adjust quickly.
Support successful pilots as they transition into scalable, sustainable programs.
Represent the associate perspective in reviews and decision‑making, articulating trade‑offs and recommendations.
Use surveys, focus groups, and exit data to uncover experience gaps and priorities.
Partner with People Analytics to define metrics, set baselines, and measure impact.
Present data in straightforward updates for senior leaders and decision‑makers.
Connect teams across HR, Technology, Real Estate, Legal, Finance, and the business to align efforts influencing employee experience.
Track progress, surface risks, and elevate associate feedback in employee experience governance forums.
What We’re Looking For

Education: Bachelor’s degree required; advanced degree preferred in HR, Organizational Development, Design, or a related field.
Experience: 5+ years in HR, organizational development, experience design, or consulting—experience in large, complex organizations is a strong plus.
Facilitation and influencing skills; able to move work forward without direct authority.
Journey mapping, design thinking, or service design experience (formal training not required).
Comfortable working with employee data and translating insights into clear actions.
Strong written and verbal communication—effective in writing, visuals, and conversation.
Solid program or project management with strong follow‑through.
Collaborative, adaptable, and steady in a fast‑changing environment.
Compensation

Annual Salary $95,325.00 – $148,625.00 (general guideline; final offer depends on scope, responsibilities, experience, education, location, and market considerations).
Benefits

Financial benefits including competitive compensation, 401(k) with 6% match, performance and recognition incentives.
Comprehensive Total Rewards program tailored for overall well‑being.
Health, mental, and financial support—including mental healthcare, fertility and adoption assistance.
Workplace flexibility and GEICO Flex program (work from anywhere in the US up to four weeks per year).
Equal Employment Opportunity

The GEICO Companies provide a fair and equal employment opportunity for all associates and applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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