Multimedia Specialist

About the University
Morgan State University is a public research university and historically black college (HBCU) in Baltimore, Maryland. It is Maryland's designated public urban university and the largest HBCU in the state.

Job Summary
The Multimedia Specialist enhances the digital media services of the Morgan State University Student Center by producing high‑quality video, audio, photography, graphics, and other digital content that support marketing, communications, programming, and campus engagement. The position also serves as the IT Project Manager for the Student Center, overseeing all technology procurements and vendor relationships, and managing the strategic and operational functions of the Student Center’s audiovisual and digital media infrastructure.

Job Duties

Manage and maintain audio, video, lighting, and related computer hardware and software used throughout the University Student Center, including EMS, Anthology, and Noventri digital signage platforms.

Serve as the primary project manager for all IT and digital media procurements within the Student Center, coordinating with vendors and managing procurement workflows.

Oversee vendor relationships, contracts, installations, and ongoing service agreements related to IT and multimedia infrastructure.

Coordinate and execute livestreams, virtual events, hybrid programs, and recorded sessions, providing real‑time on‑site technical support.

Ensure all multimedia content meets accessibility standards, conduct regular audits of digital signage and media systems, and implement quality control processes.

Monitor media usage, engagement metrics, equipment usage, and operational efficiency, providing regular reports to leadership.

Train staff, student workers, and campus partners on audiovisual equipment, digital tools, editing software, and production best practices.

Create original, high‑quality content for social media campaigns, university news sites, digital signage, and other marketing and communication platforms.

Minimum Qualifications

Education:

Bachelor’s Degree in Multimedia/Digital Media Production, Information Technology/Technology Systems, or a related field.

Experience:

A minimum of 3 years of professional experience in multimedia production, digital content creation, or IT/Audiovisual technology.

Preferred Qualifications
A minimum of 7 years of professional experience in multimedia production, project management, or IT/AV systems administration.

Licenses and Certifications

Apple Certified Pro

Certified Video Engineer (CTS – Certified Technology Specialist)

Crestron or AMX Certified Programmer/Installer

CompTIA IT Fundamentals (ITF+) or CompTIA A+

Knowledge, Skills & Abilities
Knowledge

Understanding of IT systems, networks, and hardware related to audiovisual and digital media operations.

Strong understanding of digital media production, including video, photography, audio, motion graphics, and multimedia storytelling.

Knowledge of audiovisual technology, including cameras, lighting, sound systems, livestreaming, and digital signage platforms (e.g., EMS, Anthology, Noventri).

Experience with multimedia editing and design software such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator, Audition), Final Cut Pro, or similar tools.

Skills

Ability to operate and troubleshoot AV systems, livestreaming equipment, lighting, and digital signage hardware.

Excellent communication skills, including writing, visual storytelling, and public speaking for presentations or live events.

Competence in evaluating technology solutions and making recommendations for purchases, upgrades, or process improvements.

Strong organizational and time‑management skills, with attention to detail and the ability to meet tight deadlines.

Abilities

Ability to collaborate effectively with cross‑functional teams, including Student Center leadership, campus departments, student organizations, and external vendors.

Ability to adapt quickly to new technologies and changing priorities, remaining flexible in a dynamic campus environment.

Ability to lead and supervise multimedia projects, ensuring high‑quality outputs aligned with university branding and standards.

Ability to ensure operational efficiency by partnering with the Division of Information Technology on system integration, troubleshooting, and workflow improvements.

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