Program Manager, IPA

Program Manager
CLIENT ASSOCIATION(s):

International Psychogeriatric Association, IPA

POSITION REPORTS TO:

Executive Director

DIRECT REPORTS:

N/A

EMPLOYEE STATUS:

Exempt, Full-time (Minimum of 37.5 hours/week)

ROLE TYPE/LEVEL:

Mid Level (Non-Supervisory)

Client/Department Overview
For four decades, the International Psychogeriatric Association (IPA) has been a leader in the field of older adult mental health. As a global organization with members in 58 countries, IPA provides multi-disciplinary educational activities, scientific meetings and well-respected publications to promote better mental health for older people all around the world.

Job Overview
The IPA Program Manager will manage the planning, communications, execution and analysis for IPA’s education and membership programs, assist with in-person meeting planning, support communications and marketing, and other related projects.

Position Responsibilities

Serve as Staff Liaison: Prepare meeting materials, schedule calls, and manage projects, programs and committee activities listed below in a timely and organized manner with oversight from the Executive Director.

Education and Training Committee (formerly Products and Services)

Webinar Series

Journal Club

Debate Series

Membership Committee

Early Career Network

Advocacy and Public Awareness Advisory Committee

Marketing and Communications Taskforce

Mentorship Program and Taskforce

Artificial Intelligence (AI) Taskforce

Assist the Executive Director with the IPA-NPS Initiative (Neuro-psychiatric symptoms): A group of experts and IPA/industry leaders creating research, campaign materials, diagnostic tools, and guidelines for care in the context of dementia and other diseases.

Coordination of calls/schedule, action items, and assistance with the planning of any in-person meetings

Assist the Executive Director with the following groups including general scheduling, communication, and creation of meeting materials.

Congress Organizing Committee (changes each year based on location)

Executive Committee

Board of Directors

Manage IPA Awareness Week campaign by creating, organizing, and scheduling email blasts, website updates, and social media posts for this campaign in collaboration with our social media contractor

Oversee and help ensure the success of all online courses, including updates to existing courses, creation of new courses on relevant topics, promotion of all courses and analysis of performance

Responsible for all aspects of IPA’s online events/programs including registration, promotion, live technical support, recordings, and evaluations of events

Manage and coordinate all communications and scheduling with speakers/ presenters, including collecting speaker materials, ensuring full understanding of roles and responsibilities, and scheduling of pre-meetings and events

Manage and complete our annual CME application (Continuing Medical Education) in conjuncture with our annual meeting ensuring full compliance to all CME requirements/materials

Oversee the marketing and communications activities related to all programs and IPA membership benefits including the content creation by our social media contractor for our social media sites; Facebook, LinkedIn, Twitter/X, Instagram

Assist in maintenance of the IPA website including posting announcements of programs and general updates

Assist Executive Director with the planning of the annual and in-person meetings including:

Set up and management of online and in-person registration processes

Assist in the coordination/communications of presenter acceptances using our abstract management website

Manage the creation and publishing of our annual Book of Abstracts

Process all reimbursement payments for speaker/leadership travel and awards

Assist with the logistical planning of technology, catering, and other needs as assigned

General membership support, including but not limited to copying, faxing, database management (including iMIS updates and creating/maintaining new database systems), maintaining computer and paper files, coordinating mailings, drafting letters, and processing online payments and invoice for membership

Process incoming and outgoing expenses as needed

Answer informational calls regarding the IPA related programs and activities and incoming emails to the Info email account.

Oversee department inventory including supplies, letterhead, reference materials.

Other duties and projects assigned.

Skills and Qualifications

Strong project management, communication, and organizational skills

Ability to coordinate multiple committees, programs, and international stakeholders

Proficiency with virtual events, databases, and basic marketing/social media coordination

Education/Experience

Bachelor’s degree required; related field preferred

2–4 years of experience in program or nonprofit/association management

Experience with event coordination (virtual and in-person) and stakeholder communication

Travel Required

1-2 weeks per year.

Work Environment
This is a full-time position located in our office in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.

Physical Requirements

Ability to sit or stand for extended periods

Ability to lift up to 10–20 lbs occasionally

Ability to use a computer and standard office equipment

Additional Information

Morning calls between 6-7 AM required 2-3 times per month.

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