Conferencing and Media Specialist

SummaryThe Conferencing and Media Specialist (part‑time) position performs a wide range of duties including supporting university use of fixed multimedia classrooms and videoconferencing rooms, delivering, setting up and testing portable AV equipment and videoconferencing equipment. Flexibility to work either morning shifts or evening shifts, depending on needs.
Responsibilities

Support multimedia room usage and maintain/repair multimedia room equipment:

Troubleshoot issues received via work ticket, instant message, text or phone.
Use web‑based consoles to remotely control multimedia system to resolve issues quickly.
Routinely test multimedia equipment and collaborative technology spaces to ensure functionality.
Repair or replace broken cables, connectors and equipment as needed.
Report issues that need further evaluation or cannot be fixed in‑house to the Conferencing and Media Specialist (FT) or Associate Director of Conferencing, Media and Learning Spaces.

Support university streaming events:

Assist with streaming equipment move/setup/test/break‑down.
Assist with running/monitoring streaming equipment during events.
Troubleshoot any issues with streaming equipment and report any unresolvable issues to the supervisor(s).

Support university digital signage solution:

Turn on any displays that have been powered off.
Ensure displays are functional and receiving content throughout the campus.
Troubleshoot any issues with signage displays and media players.
Report unresolved issues to the Conferencing and Media Specialist (FT) or Associate Director of Conferencing, Media and Learning Spaces.

Support events, classes and meetings using portable multimedia and videoconferencing equipment:

Process work orders via the electronic work order system.
Inspect equipment before delivery.
Deliver/setup and pick up/return equipment.
Test equipment to ensure it is fully functional.
Assist users with presentation setup and any technical difficulties.
Repair or replace broken cables, connectors and equipment if possible.
Report issues that need further evaluation or cannot be fixed in‑house to the Conferencing and Media Specialist (FT) or Associate Director of Conferencing, Media and Learning Spaces.

Perform other job‑related duties as assigned or required.
Qualifications and Requirements

Associate's degree or vocational/technical school degree in AV Repair, AV Installation, Computer Science, Information Technology, Information Systems, or Videoconferencing.
1–3 years of related experience.
Understanding of MS Office suite (specifically Word & Excel).
Responsive to phone calls, emails, texts/chats.
Responsible for work ticket updates.
Flexibility to work either morning shifts or evening shifts, depending on needs.
Benefits

Barry University offers a comprehensive benefits package to full‑time employees that includes health, dental, vision, life insurance, retirement, tuition assistance, paid time off and work/life balance initiatives such as wellness programs, spirituality in the workplace, and training and development.
Equal Opportunity

Barry University is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Barry University does not discriminate on the basis of race, creed, color, ethnicity, national origin, ancestry, religion, gender, sexual orientation, gender identity, gender expression, genetic information, familial status, marital status, pregnancy, age, disability status or veteran status. This policy applies to students, employees, applicants and trustees with respect to participation in any program, benefit, activity or student/employment opportunity offered by the University.

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